A Hybrid Intelligence Method for Argument Mining

Fuente: arXiv
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Autores principales: van der Meer, Michiel, Liscio, Enrico, Jonker, Catholijn M., Plaat, Aske, Vossen, Piek, Murukannaiah, Pradeep K.
Formato: Preprint
Publicado: 2024
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author van der Meer, Michiel
Liscio, Enrico
Jonker, Catholijn M.
Plaat, Aske
Vossen, Piek
Murukannaiah, Pradeep K.
author_facet van der Meer, Michiel
Liscio, Enrico
Jonker, Catholijn M.
Plaat, Aske
Vossen, Piek
Murukannaiah, Pradeep K.
contents Large-scale survey tools enable the collection of citizen feedback in opinion corpora. Extracting the key arguments from a large and noisy set of opinions helps in understanding the opinions quickly and accurately. Fully automated methods can extract arguments but (1) require large labeled datasets that induce large annotation costs and (2) work well for known viewpoints, but not for novel points of view. We propose HyEnA, a hybrid (human + AI) method for extracting arguments from opinionated texts, combining the speed of automated processing with the understanding and reasoning capabilities of humans. We evaluate HyEnA on three citizen feedback corpora. We find that, on the one hand, HyEnA achieves higher coverage and precision than a state-of-the-art automated method when compared to a common set of diverse opinions, justifying the need for human insight. On the other hand, HyEnA requires less human effort and does not compromise quality compared to (fully manual) expert analysis, demonstrating the benefit of combining human and artificial intelligence.
format Preprint
id arxiv_https___arxiv_org_abs_2403_09713
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle A Hybrid Intelligence Method for Argument Mining
van der Meer, Michiel
Liscio, Enrico
Jonker, Catholijn M.
Plaat, Aske
Vossen, Piek
Murukannaiah, Pradeep K.
Artificial Intelligence
Computation and Language
Human-Computer Interaction
Large-scale survey tools enable the collection of citizen feedback in opinion corpora. Extracting the key arguments from a large and noisy set of opinions helps in understanding the opinions quickly and accurately. Fully automated methods can extract arguments but (1) require large labeled datasets that induce large annotation costs and (2) work well for known viewpoints, but not for novel points of view. We propose HyEnA, a hybrid (human + AI) method for extracting arguments from opinionated texts, combining the speed of automated processing with the understanding and reasoning capabilities of humans. We evaluate HyEnA on three citizen feedback corpora. We find that, on the one hand, HyEnA achieves higher coverage and precision than a state-of-the-art automated method when compared to a common set of diverse opinions, justifying the need for human insight. On the other hand, HyEnA requires less human effort and does not compromise quality compared to (fully manual) expert analysis, demonstrating the benefit of combining human and artificial intelligence.
title A Hybrid Intelligence Method for Argument Mining
topic Artificial Intelligence
Computation and Language
Human-Computer Interaction
url https://arxiv.org/abs/2403.09713