Discovering Latent Themes in Social Media Messaging: A Machine-in-the-Loop Approach Integrating LLMs

Fuente: arXiv
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Main Authors: Islam, Tunazzina, Goldwasser, Dan
Format: Preprint
Published: 2024
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author Islam, Tunazzina
Goldwasser, Dan
author_facet Islam, Tunazzina
Goldwasser, Dan
contents Grasping the themes of social media content is key to understanding the narratives that influence public opinion and behavior. The thematic analysis goes beyond traditional topic-level analysis, which often captures only the broadest patterns, providing deeper insights into specific and actionable themes such as "public sentiment towards vaccination", "political discourse surrounding climate policies," etc. In this paper, we introduce a novel approach to uncovering latent themes in social media messaging. Recognizing the limitations of the traditional topic-level analysis, which tends to capture only overarching patterns, this study emphasizes the need for a finer-grained, theme-focused exploration. Traditional theme discovery methods typically involve manual processes and a human-in-the-loop approach. While valuable, these methods face challenges in scalability, consistency, and resource intensity in terms of time and cost. To address these challenges, we propose a machine-in-the-loop approach that leverages the advanced capabilities of Large Language Models (LLMs). To demonstrate our approach, we apply our framework to contentious topics, such as climate debate and vaccine debate. We use two publicly available datasets: (1) the climate campaigns dataset of 21k Facebook ads and (2) the COVID-19 vaccine campaigns dataset of 9k Facebook ads. Our quantitative and qualitative analysis shows that our methodology yields more accurate and interpretable results compared to the baselines. Our results not only demonstrate the effectiveness of our approach in uncovering latent themes but also illuminate how these themes are tailored for demographic targeting in social media contexts. Additionally, our work sheds light on the dynamic nature of social media, revealing the shifts in the thematic focus of messaging in response to real-world events.
format Preprint
id arxiv_https___arxiv_org_abs_2403_10707
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Discovering Latent Themes in Social Media Messaging: A Machine-in-the-Loop Approach Integrating LLMs
Islam, Tunazzina
Goldwasser, Dan
Computation and Language
Artificial Intelligence
Computers and Society
Machine Learning
Social and Information Networks
Grasping the themes of social media content is key to understanding the narratives that influence public opinion and behavior. The thematic analysis goes beyond traditional topic-level analysis, which often captures only the broadest patterns, providing deeper insights into specific and actionable themes such as "public sentiment towards vaccination", "political discourse surrounding climate policies," etc. In this paper, we introduce a novel approach to uncovering latent themes in social media messaging. Recognizing the limitations of the traditional topic-level analysis, which tends to capture only overarching patterns, this study emphasizes the need for a finer-grained, theme-focused exploration. Traditional theme discovery methods typically involve manual processes and a human-in-the-loop approach. While valuable, these methods face challenges in scalability, consistency, and resource intensity in terms of time and cost. To address these challenges, we propose a machine-in-the-loop approach that leverages the advanced capabilities of Large Language Models (LLMs). To demonstrate our approach, we apply our framework to contentious topics, such as climate debate and vaccine debate. We use two publicly available datasets: (1) the climate campaigns dataset of 21k Facebook ads and (2) the COVID-19 vaccine campaigns dataset of 9k Facebook ads. Our quantitative and qualitative analysis shows that our methodology yields more accurate and interpretable results compared to the baselines. Our results not only demonstrate the effectiveness of our approach in uncovering latent themes but also illuminate how these themes are tailored for demographic targeting in social media contexts. Additionally, our work sheds light on the dynamic nature of social media, revealing the shifts in the thematic focus of messaging in response to real-world events.
title Discovering Latent Themes in Social Media Messaging: A Machine-in-the-Loop Approach Integrating LLMs
topic Computation and Language
Artificial Intelligence
Computers and Society
Machine Learning
Social and Information Networks
url https://arxiv.org/abs/2403.10707