"This is not a data problem": Algorithms and Power in Public Higher Education in Canada

Fuente: arXiv
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Main Authors: McConvey, Kelly, Guha, Shion
Format: Preprint
Published: 2024
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author McConvey, Kelly
Guha, Shion
author_facet McConvey, Kelly
Guha, Shion
contents Algorithmic decision-making is increasingly being adopted across public higher education. The expansion of data-driven practices by post-secondary institutions has occurred in parallel with the adoption of New Public Management approaches by neoliberal administrations. In this study, we conduct a qualitative analysis of an in-depth ethnographic case study of data and algorithms in use at a public college in Ontario, Canada. We identify the data, algorithms, and outcomes in use at the college. We assess how the college's processes and relationships support those outcomes and the different stakeholders' perceptions of the college's data-driven systems. In addition, we find that the growing reliance on algorithmic decisions leads to increased student surveillance, exacerbation of existing inequities, and the automation of the faculty-student relationship. Finally, we identify a cycle of increased institutional power perpetuated by algorithmic decision-making, and driven by a push towards financial sustainability.
format Preprint
id arxiv_https___arxiv_org_abs_2403_13969
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle "This is not a data problem": Algorithms and Power in Public Higher Education in Canada
McConvey, Kelly
Guha, Shion
Human-Computer Interaction
Artificial Intelligence
Computers and Society
Algorithmic decision-making is increasingly being adopted across public higher education. The expansion of data-driven practices by post-secondary institutions has occurred in parallel with the adoption of New Public Management approaches by neoliberal administrations. In this study, we conduct a qualitative analysis of an in-depth ethnographic case study of data and algorithms in use at a public college in Ontario, Canada. We identify the data, algorithms, and outcomes in use at the college. We assess how the college's processes and relationships support those outcomes and the different stakeholders' perceptions of the college's data-driven systems. In addition, we find that the growing reliance on algorithmic decisions leads to increased student surveillance, exacerbation of existing inequities, and the automation of the faculty-student relationship. Finally, we identify a cycle of increased institutional power perpetuated by algorithmic decision-making, and driven by a push towards financial sustainability.
title "This is not a data problem": Algorithms and Power in Public Higher Education in Canada
topic Human-Computer Interaction
Artificial Intelligence
Computers and Society
url https://arxiv.org/abs/2403.13969