Investigating Use Cases of AI-Powered Scene Description Applications for Blind and Low Vision People

Fuente: arXiv
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Auteurs principaux: Gonzalez, Ricardo, Collins, Jazmin, Azenkot, Shiri, Bennett, Cynthia
Format: Preprint
Publié: 2024
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author Gonzalez, Ricardo
Collins, Jazmin
Azenkot, Shiri
Bennett, Cynthia
author_facet Gonzalez, Ricardo
Collins, Jazmin
Azenkot, Shiri
Bennett, Cynthia
contents "Scene description" applications that describe visual content in a photo are useful daily tools for blind and low vision (BLV) people. Researchers have studied their use, but they have only explored those that leverage remote sighted assistants; little is known about applications that use AI to generate their descriptions. Thus, to investigate their use cases, we conducted a two-week diary study where 16 BLV participants used an AI-powered scene description application we designed. Through their diary entries and follow-up interviews, users shared their information goals and assessments of the visual descriptions they received. We analyzed the entries and found frequent use cases, such as identifying visual features of known objects, and surprising ones, such as avoiding contact with dangerous objects. We also found users scored the descriptions relatively low on average, 2.76 out of 5 (SD=1.49) for satisfaction and 2.43 out of 4 (SD=1.16) for trust, showing that descriptions still need significant improvements to deliver satisfying and trustworthy experiences. We discuss future opportunities for AI as it becomes a more powerful accessibility tool for BLV users.
format Preprint
id arxiv_https___arxiv_org_abs_2403_15604
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Investigating Use Cases of AI-Powered Scene Description Applications for Blind and Low Vision People
Gonzalez, Ricardo
Collins, Jazmin
Azenkot, Shiri
Bennett, Cynthia
Human-Computer Interaction
Artificial Intelligence
H.5.2
"Scene description" applications that describe visual content in a photo are useful daily tools for blind and low vision (BLV) people. Researchers have studied their use, but they have only explored those that leverage remote sighted assistants; little is known about applications that use AI to generate their descriptions. Thus, to investigate their use cases, we conducted a two-week diary study where 16 BLV participants used an AI-powered scene description application we designed. Through their diary entries and follow-up interviews, users shared their information goals and assessments of the visual descriptions they received. We analyzed the entries and found frequent use cases, such as identifying visual features of known objects, and surprising ones, such as avoiding contact with dangerous objects. We also found users scored the descriptions relatively low on average, 2.76 out of 5 (SD=1.49) for satisfaction and 2.43 out of 4 (SD=1.16) for trust, showing that descriptions still need significant improvements to deliver satisfying and trustworthy experiences. We discuss future opportunities for AI as it becomes a more powerful accessibility tool for BLV users.
title Investigating Use Cases of AI-Powered Scene Description Applications for Blind and Low Vision People
topic Human-Computer Interaction
Artificial Intelligence
H.5.2
url https://arxiv.org/abs/2403.15604