An Interactive Decision-Support Dashboard for Optimal Hospital Capacity Management

Fuente: arXiv
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Main Authors: Parker, Felix, Martínez, Diego A., Scheulen, James, Ghobadi, Kimia
Format: Preprint
Published: 2024
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author Parker, Felix
Martínez, Diego A.
Scheulen, James
Ghobadi, Kimia
author_facet Parker, Felix
Martínez, Diego A.
Scheulen, James
Ghobadi, Kimia
contents Data-driven optimization models have the potential to significantly improve hospital capacity management, particularly during demand surges, when effective allocation of capacity is most critical and challenging. However, integrating models into existing processes in a way that provides value requires recognizing that hospital administrators are ultimately responsible for making capacity management decisions, and carefully building trustworthy and accessible tools for them. In this study, we develop an interactive, user-friendly, electronic dashboard for informing hospital capacity management decisions during surge periods. The dashboard integrates real-time hospital data, predictive analytics, and optimization models. It allows hospital administrators to interactively customize parameters, enabling them to explore a range of scenarios, and provides real-time updates on recommended optimal decisions. The dashboard was created through a participatory design process, involving hospital administrators in the development team to ensure practical utility, trustworthiness, transparency, explainability, and usability. We successfully deployed our dashboard within the Johns Hopkins Health System during the height of the COVID-19 pandemic, addressing the increased need for tools to inform hospital capacity management. It was used on a daily basis, with results regularly communicated to hospital leadership. This study demonstrates the practical application of a prospective, data-driven, interactive decision-support tool for hospital system capacity management.
format Preprint
id arxiv_https___arxiv_org_abs_2403_15634
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle An Interactive Decision-Support Dashboard for Optimal Hospital Capacity Management
Parker, Felix
Martínez, Diego A.
Scheulen, James
Ghobadi, Kimia
Computers and Society
Data-driven optimization models have the potential to significantly improve hospital capacity management, particularly during demand surges, when effective allocation of capacity is most critical and challenging. However, integrating models into existing processes in a way that provides value requires recognizing that hospital administrators are ultimately responsible for making capacity management decisions, and carefully building trustworthy and accessible tools for them. In this study, we develop an interactive, user-friendly, electronic dashboard for informing hospital capacity management decisions during surge periods. The dashboard integrates real-time hospital data, predictive analytics, and optimization models. It allows hospital administrators to interactively customize parameters, enabling them to explore a range of scenarios, and provides real-time updates on recommended optimal decisions. The dashboard was created through a participatory design process, involving hospital administrators in the development team to ensure practical utility, trustworthiness, transparency, explainability, and usability. We successfully deployed our dashboard within the Johns Hopkins Health System during the height of the COVID-19 pandemic, addressing the increased need for tools to inform hospital capacity management. It was used on a daily basis, with results regularly communicated to hospital leadership. This study demonstrates the practical application of a prospective, data-driven, interactive decision-support tool for hospital system capacity management.
title An Interactive Decision-Support Dashboard for Optimal Hospital Capacity Management
topic Computers and Society
url https://arxiv.org/abs/2403.15634