Conversational Grounding: Annotation and Analysis of Grounding Acts and Grounding Units

Fuente: arXiv
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Hauptverfasser: Mohapatra, Biswesh, Hassan, Seemab, Romary, Laurent, Cassell, Justine
Format: Preprint
Veröffentlicht: 2024
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author Mohapatra, Biswesh
Hassan, Seemab
Romary, Laurent
Cassell, Justine
author_facet Mohapatra, Biswesh
Hassan, Seemab
Romary, Laurent
Cassell, Justine
contents Successful conversations often rest on common understanding, where all parties are on the same page about the information being shared. This process, known as conversational grounding, is crucial for building trustworthy dialog systems that can accurately keep track of and recall the shared information. The proficiencies of an agent in grounding the conveyed information significantly contribute to building a reliable dialog system. Despite recent advancements in dialog systems, there exists a noticeable deficit in their grounding capabilities. Traum provided a framework for conversational grounding introducing Grounding Acts and Grounding Units, but substantial progress, especially in the realm of Large Language Models, remains lacking. To bridge this gap, we present the annotation of two dialog corpora employing Grounding Acts, Grounding Units, and a measure of their degree of grounding. We discuss our key findings during the annotation and also provide a baseline model to test the performance of current Language Models in categorizing the grounding acts of the dialogs. Our work aims to provide a useful resource for further research in making conversations with machines better understood and more reliable in natural day-to-day collaborative dialogs.
format Preprint
id arxiv_https___arxiv_org_abs_2403_16609
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Conversational Grounding: Annotation and Analysis of Grounding Acts and Grounding Units
Mohapatra, Biswesh
Hassan, Seemab
Romary, Laurent
Cassell, Justine
Computation and Language
Successful conversations often rest on common understanding, where all parties are on the same page about the information being shared. This process, known as conversational grounding, is crucial for building trustworthy dialog systems that can accurately keep track of and recall the shared information. The proficiencies of an agent in grounding the conveyed information significantly contribute to building a reliable dialog system. Despite recent advancements in dialog systems, there exists a noticeable deficit in their grounding capabilities. Traum provided a framework for conversational grounding introducing Grounding Acts and Grounding Units, but substantial progress, especially in the realm of Large Language Models, remains lacking. To bridge this gap, we present the annotation of two dialog corpora employing Grounding Acts, Grounding Units, and a measure of their degree of grounding. We discuss our key findings during the annotation and also provide a baseline model to test the performance of current Language Models in categorizing the grounding acts of the dialogs. Our work aims to provide a useful resource for further research in making conversations with machines better understood and more reliable in natural day-to-day collaborative dialogs.
title Conversational Grounding: Annotation and Analysis of Grounding Acts and Grounding Units
topic Computation and Language
url https://arxiv.org/abs/2403.16609