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Autores principales: Simkute, Auste, Luger, Ewa, Evans, Michael, Jones, Rhianne
Formato: Preprint
Publicado: 2024
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Acceso en línea:https://arxiv.org/abs/2403.16895
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author Simkute, Auste
Luger, Ewa
Evans, Michael
Jones, Rhianne
author_facet Simkute, Auste
Luger, Ewa
Evans, Michael
Jones, Rhianne
contents Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI collaboration, even when it is essential for progress. In natural science research, scientists' ineffective use of AI-enabled systems can impede them from analysing their data and advancing their research. We conducted an ethnographically informed study of 10 in-depth interviews with AI practitioners and natural scientists at the organisation facing low adoption of algorithmic systems. Results were consolidated into recommendations for better AI adoption: i) actively supporting experts during the initial stages of system use, ii) communicating the capabilities of a system in a user-relevant way, and iii) following predefined collaboration rules. We discuss the broader implications of our findings and expand on how our proposed requirements could support practitioners and experts across domains.
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institution arXiv
publishDate 2024
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spellingShingle "It is there, and you need it, so why do you not use it?" Achieving better adoption of AI systems by domain experts, in the case study of natural science research
Simkute, Auste
Luger, Ewa
Evans, Michael
Jones, Rhianne
Human-Computer Interaction
Artificial Intelligence
Artificial Intelligence (AI) is becoming ubiquitous in domains such as medicine and natural science research. However, when AI systems are implemented in practice, domain experts often refuse them. Low acceptance hinders effective human-AI collaboration, even when it is essential for progress. In natural science research, scientists' ineffective use of AI-enabled systems can impede them from analysing their data and advancing their research. We conducted an ethnographically informed study of 10 in-depth interviews with AI practitioners and natural scientists at the organisation facing low adoption of algorithmic systems. Results were consolidated into recommendations for better AI adoption: i) actively supporting experts during the initial stages of system use, ii) communicating the capabilities of a system in a user-relevant way, and iii) following predefined collaboration rules. We discuss the broader implications of our findings and expand on how our proposed requirements could support practitioners and experts across domains.
title "It is there, and you need it, so why do you not use it?" Achieving better adoption of AI systems by domain experts, in the case study of natural science research
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2403.16895