JMultiWOZ: A Large-Scale Japanese Multi-Domain Task-Oriented Dialogue Dataset

Fuente: arXiv
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Main Authors: Ohashi, Atsumoto, Hirai, Ryu, Iizuka, Shinya, Higashinaka, Ryuichiro
Format: Preprint
Published: 2024
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_version_ 1866916176589750272
author Ohashi, Atsumoto
Hirai, Ryu
Iizuka, Shinya
Higashinaka, Ryuichiro
author_facet Ohashi, Atsumoto
Hirai, Ryu
Iizuka, Shinya
Higashinaka, Ryuichiro
contents Dialogue datasets are crucial for deep learning-based task-oriented dialogue system research. While numerous English language multi-domain task-oriented dialogue datasets have been developed and contributed to significant advancements in task-oriented dialogue systems, such a dataset does not exist in Japanese, and research in this area is limited compared to that in English. In this study, towards the advancement of research and development of task-oriented dialogue systems in Japanese, we constructed JMultiWOZ, the first Japanese language large-scale multi-domain task-oriented dialogue dataset. Using JMultiWOZ, we evaluated the dialogue state tracking and response generation capabilities of the state-of-the-art methods on the existing major English benchmark dataset MultiWOZ2.2 and the latest large language model (LLM)-based methods. Our evaluation results demonstrated that JMultiWOZ provides a benchmark that is on par with MultiWOZ2.2. In addition, through evaluation experiments of interactive dialogues with the models and human participants, we identified limitations in the task completion capabilities of LLMs in Japanese.
format Preprint
id arxiv_https___arxiv_org_abs_2403_17319
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle JMultiWOZ: A Large-Scale Japanese Multi-Domain Task-Oriented Dialogue Dataset
Ohashi, Atsumoto
Hirai, Ryu
Iizuka, Shinya
Higashinaka, Ryuichiro
Computation and Language
Artificial Intelligence
Dialogue datasets are crucial for deep learning-based task-oriented dialogue system research. While numerous English language multi-domain task-oriented dialogue datasets have been developed and contributed to significant advancements in task-oriented dialogue systems, such a dataset does not exist in Japanese, and research in this area is limited compared to that in English. In this study, towards the advancement of research and development of task-oriented dialogue systems in Japanese, we constructed JMultiWOZ, the first Japanese language large-scale multi-domain task-oriented dialogue dataset. Using JMultiWOZ, we evaluated the dialogue state tracking and response generation capabilities of the state-of-the-art methods on the existing major English benchmark dataset MultiWOZ2.2 and the latest large language model (LLM)-based methods. Our evaluation results demonstrated that JMultiWOZ provides a benchmark that is on par with MultiWOZ2.2. In addition, through evaluation experiments of interactive dialogues with the models and human participants, we identified limitations in the task completion capabilities of LLMs in Japanese.
title JMultiWOZ: A Large-Scale Japanese Multi-Domain Task-Oriented Dialogue Dataset
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2403.17319