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Main Authors: Väth, Dirk, Vanderlyn, Lindsey, Vu, Ngoc Thang
Format: Preprint
Published: 2024
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Online Access:https://arxiv.org/abs/2403.17582
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author Väth, Dirk
Vanderlyn, Lindsey
Vu, Ngoc Thang
author_facet Väth, Dirk
Vanderlyn, Lindsey
Vu, Ngoc Thang
contents Conversational Tree Search (Väth et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate this tree, while adapting to information needs, e.g., domain familiarity, of different users. However, the need for additional training data hinders deployment in new domains. To address this, we explore approaches to generate this data directly from dialog trees. We improve the original approach, and show that agents trained on synthetic data can achieve comparable dialog success to models trained on human data, both when using a commercial Large Language Model for generation, or when using a smaller open-source model, running on a single GPU. We further demonstrate the scalability of our approach by collecting and testing on two new datasets: ONBOARD, a new domain helping foreign residents moving to a new city, and the medical domain DIAGNOSE, a subset of Wikipedia articles related to scalp and head symptoms. Finally, we perform human testing, where no statistically significant differences were found in either objective or subjective measures between models trained on human and generated data.
format Preprint
id arxiv_https___arxiv_org_abs_2403_17582
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Towards a Zero-Data, Controllable, Adaptive Dialog System
Väth, Dirk
Vanderlyn, Lindsey
Vu, Ngoc Thang
Computation and Language
Artificial Intelligence
Machine Learning
Conversational Tree Search (Väth et al., 2023) is a recent approach to controllable dialog systems, where domain experts shape the behavior of a Reinforcement Learning agent through a dialog tree. The agent learns to efficiently navigate this tree, while adapting to information needs, e.g., domain familiarity, of different users. However, the need for additional training data hinders deployment in new domains. To address this, we explore approaches to generate this data directly from dialog trees. We improve the original approach, and show that agents trained on synthetic data can achieve comparable dialog success to models trained on human data, both when using a commercial Large Language Model for generation, or when using a smaller open-source model, running on a single GPU. We further demonstrate the scalability of our approach by collecting and testing on two new datasets: ONBOARD, a new domain helping foreign residents moving to a new city, and the medical domain DIAGNOSE, a subset of Wikipedia articles related to scalp and head symptoms. Finally, we perform human testing, where no statistically significant differences were found in either objective or subjective measures between models trained on human and generated data.
title Towards a Zero-Data, Controllable, Adaptive Dialog System
topic Computation and Language
Artificial Intelligence
Machine Learning
url https://arxiv.org/abs/2403.17582