Addressing Social Misattributions of Large Language Models: An HCXAI-based Approach

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Autori principali: Ferrario, Andrea, Termine, Alberto, Facchini, Alessandro
Natura: Preprint
Pubblicazione: 2024
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author Ferrario, Andrea
Termine, Alberto
Facchini, Alessandro
author_facet Ferrario, Andrea
Termine, Alberto
Facchini, Alessandro
contents Human-centered explainable AI (HCXAI) advocates for the integration of social aspects into AI explanations. Central to the HCXAI discourse is the Social Transparency (ST) framework, which aims to make the socio-organizational context of AI systems accessible to their users. In this work, we suggest extending the ST framework to address the risks of social misattributions in Large Language Models (LLMs), particularly in sensitive areas like mental health. In fact LLMs, which are remarkably capable of simulating roles and personas, may lead to mismatches between designers' intentions and users' perceptions of social attributes, risking to promote emotional manipulation and dangerous behaviors, cases of epistemic injustice, and unwarranted trust. To address these issues, we propose enhancing the ST framework with a fifth 'W-question' to clarify the specific social attributions assigned to LLMs by its designers and users. This addition aims to bridge the gap between LLM capabilities and user perceptions, promoting the ethically responsible development and use of LLM-based technology.
format Preprint
id arxiv_https___arxiv_org_abs_2403_17873
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Addressing Social Misattributions of Large Language Models: An HCXAI-based Approach
Ferrario, Andrea
Termine, Alberto
Facchini, Alessandro
Artificial Intelligence
Human-centered explainable AI (HCXAI) advocates for the integration of social aspects into AI explanations. Central to the HCXAI discourse is the Social Transparency (ST) framework, which aims to make the socio-organizational context of AI systems accessible to their users. In this work, we suggest extending the ST framework to address the risks of social misattributions in Large Language Models (LLMs), particularly in sensitive areas like mental health. In fact LLMs, which are remarkably capable of simulating roles and personas, may lead to mismatches between designers' intentions and users' perceptions of social attributes, risking to promote emotional manipulation and dangerous behaviors, cases of epistemic injustice, and unwarranted trust. To address these issues, we propose enhancing the ST framework with a fifth 'W-question' to clarify the specific social attributions assigned to LLMs by its designers and users. This addition aims to bridge the gap between LLM capabilities and user perceptions, promoting the ethically responsible development and use of LLM-based technology.
title Addressing Social Misattributions of Large Language Models: An HCXAI-based Approach
topic Artificial Intelligence
url https://arxiv.org/abs/2403.17873