WhatsApp Explorer: A Data Donation Tool To Facilitate Research on WhatsApp

Fuente: arXiv
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Autores principales: Garimella, Kiran, Chauchard, Simon
Formato: Preprint
Publicado: 2024
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author Garimella, Kiran
Chauchard, Simon
author_facet Garimella, Kiran
Chauchard, Simon
contents In recent years, reports and anecdotal evidence pointing at the role of WhatsApp in a variety of events, ranging from elections to collective violence, have emerged. While academic research should examine the validity of these claims, obtaining WhatsApp data for research is notably challenging, contrasting with the relative abundance of data from platforms like Facebook and Twitter, where user "information diets" have been extensively studied. This lack of data is particularly problematic since misinformation and hate speech are major concerns in the set of Global South countries in which WhatsApp dominates the market for messaging. To help make research on these questions, and more generally research on WhatsApp, possible, this paper introduces WhatsApp Explorer, a tool designed to enable WhatsApp data collection on a large scale. We discuss protocols for data collection, including potential sampling approaches, and explain why our tool (and adjoining protocol) arguably allow researchers to collect WhatsApp data in an ethical and legal manner, at scale.
format Preprint
id arxiv_https___arxiv_org_abs_2404_01328
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle WhatsApp Explorer: A Data Donation Tool To Facilitate Research on WhatsApp
Garimella, Kiran
Chauchard, Simon
Social and Information Networks
Computers and Society
In recent years, reports and anecdotal evidence pointing at the role of WhatsApp in a variety of events, ranging from elections to collective violence, have emerged. While academic research should examine the validity of these claims, obtaining WhatsApp data for research is notably challenging, contrasting with the relative abundance of data from platforms like Facebook and Twitter, where user "information diets" have been extensively studied. This lack of data is particularly problematic since misinformation and hate speech are major concerns in the set of Global South countries in which WhatsApp dominates the market for messaging. To help make research on these questions, and more generally research on WhatsApp, possible, this paper introduces WhatsApp Explorer, a tool designed to enable WhatsApp data collection on a large scale. We discuss protocols for data collection, including potential sampling approaches, and explain why our tool (and adjoining protocol) arguably allow researchers to collect WhatsApp data in an ethical and legal manner, at scale.
title WhatsApp Explorer: A Data Donation Tool To Facilitate Research on WhatsApp
topic Social and Information Networks
Computers and Society
url https://arxiv.org/abs/2404.01328