APA (7th ed.) Citation

Shi, J., Li, J., Ma, Q., Yang, Z., Ma, H., & Li, L. (2024). CHOPS: CHat with custOmer Profile Systems for Customer Service with LLMs.

Chicago Style (17th ed.) Citation

Shi, Jingzhe, Jialuo Li, Qinwei Ma, Zaiwen Yang, Huan Ma, and Lei Li. CHOPS: CHat with CustOmer Profile Systems for Customer Service with LLMs. 2024.

MLA (9th ed.) Citation

Shi, Jingzhe, et al. CHOPS: CHat with CustOmer Profile Systems for Customer Service with LLMs. 2024.