CHOPS: CHat with custOmer Profile Systems for Customer Service with LLMs
Fuente:
arXiv
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| Main Authors: | Shi, Jingzhe, Li, Jialuo, Ma, Qinwei, Yang, Zaiwen, Ma, Huan, Li, Lei |
|---|---|
| Format: | Preprint |
| Published: |
2024
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| Subjects: | |
| Online Access: | |
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