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Main Authors: Riedl, Christoph, Füller, Johann, Hutter, Katja, Tellis, Gerard J.
Format: Preprint
Published: 2024
Subjects:
Online Access:https://arxiv.org/abs/2404.01997
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author Riedl, Christoph
Füller, Johann
Hutter, Katja
Tellis, Gerard J.
author_facet Riedl, Christoph
Füller, Johann
Hutter, Katja
Tellis, Gerard J.
contents Even though research has repeatedly shown that non-cash incentives can be effective, cash incentives are the de facto standard in crowdsourcing contests. In this multi-study research, we quantify ideators' preferences for non-cash incentives and investigate how allowing ideators to self-select their preferred incentive -- offering ideators a choice between cash and non-cash incentives -- affects their creative performance. We further explore whether the market context of the organization hosting the contest -- social (non-profit) or monetary (for-profit) -- moderates incentive preferences and their effectiveness. We find that individuals exhibit heterogeneous incentive preferences and often prefer non-cash incentives, even in for-profit contexts. Offering ideators a choice of incentives can enhance creative performance. Market context moderates the effect of incentives, such that ideators who receive non-cash incentives in for-profit contexts tend to exert less effort. We show that heterogeneity of ideators' preferences (and the ability to satisfy diverse preferences with suitably diverse incentive options) is a critical boundary condition to realizing benefits from offering ideators a choice of incentives. We provide managers with guidance to design effective incentives by improving incentive-preference fit for ideators.
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publishDate 2024
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spellingShingle Cash or Non-Cash? Unveiling Ideators' Incentive Preferences in Crowdsourcing Contests
Riedl, Christoph
Füller, Johann
Hutter, Katja
Tellis, Gerard J.
Human-Computer Interaction
Computer Science and Game Theory
Even though research has repeatedly shown that non-cash incentives can be effective, cash incentives are the de facto standard in crowdsourcing contests. In this multi-study research, we quantify ideators' preferences for non-cash incentives and investigate how allowing ideators to self-select their preferred incentive -- offering ideators a choice between cash and non-cash incentives -- affects their creative performance. We further explore whether the market context of the organization hosting the contest -- social (non-profit) or monetary (for-profit) -- moderates incentive preferences and their effectiveness. We find that individuals exhibit heterogeneous incentive preferences and often prefer non-cash incentives, even in for-profit contexts. Offering ideators a choice of incentives can enhance creative performance. Market context moderates the effect of incentives, such that ideators who receive non-cash incentives in for-profit contexts tend to exert less effort. We show that heterogeneity of ideators' preferences (and the ability to satisfy diverse preferences with suitably diverse incentive options) is a critical boundary condition to realizing benefits from offering ideators a choice of incentives. We provide managers with guidance to design effective incentives by improving incentive-preference fit for ideators.
title Cash or Non-Cash? Unveiling Ideators' Incentive Preferences in Crowdsourcing Contests
topic Human-Computer Interaction
Computer Science and Game Theory
url https://arxiv.org/abs/2404.01997