Toward Safe Evolution of Artificial Intelligence (AI) based Conversational Agents to Support Adolescent Mental and Sexual Health Knowledge Discovery

Fuente: arXiv
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Main Authors: Park, Jinkyung, Singh, Vivek, Wisniewski, Pamela
Format: Preprint
Published: 2024
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author Park, Jinkyung
Singh, Vivek
Wisniewski, Pamela
author_facet Park, Jinkyung
Singh, Vivek
Wisniewski, Pamela
contents Following the recent release of various Artificial Intelligence (AI) based Conversation Agents (CAs), adolescents are increasingly using CAs for interactive knowledge discovery on sensitive topics, including mental and sexual health topics. Exploring such sensitive topics through online search has been an essential part of adolescent development, and CAs can support their knowledge discovery on such topics through human-like dialogues. Yet, unintended risks have been documented with adolescents' interactions with AI-based CAs, such as being exposed to inappropriate content, false information, and/or being given advice that is detrimental to their mental and physical well-being (e.g., to self-harm). In this position paper, we discuss the current landscape and opportunities for CAs to support adolescents' mental and sexual health knowledge discovery. We also discuss some of the challenges related to ensuring the safety of adolescents when interacting with CAs regarding sexual and mental health topics. We call for a discourse on how to set guardrails for the safe evolution of AI-based CAs for adolescents.
format Preprint
id arxiv_https___arxiv_org_abs_2404_03023
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Toward Safe Evolution of Artificial Intelligence (AI) based Conversational Agents to Support Adolescent Mental and Sexual Health Knowledge Discovery
Park, Jinkyung
Singh, Vivek
Wisniewski, Pamela
Human-Computer Interaction
Artificial Intelligence
Following the recent release of various Artificial Intelligence (AI) based Conversation Agents (CAs), adolescents are increasingly using CAs for interactive knowledge discovery on sensitive topics, including mental and sexual health topics. Exploring such sensitive topics through online search has been an essential part of adolescent development, and CAs can support their knowledge discovery on such topics through human-like dialogues. Yet, unintended risks have been documented with adolescents' interactions with AI-based CAs, such as being exposed to inappropriate content, false information, and/or being given advice that is detrimental to their mental and physical well-being (e.g., to self-harm). In this position paper, we discuss the current landscape and opportunities for CAs to support adolescents' mental and sexual health knowledge discovery. We also discuss some of the challenges related to ensuring the safety of adolescents when interacting with CAs regarding sexual and mental health topics. We call for a discourse on how to set guardrails for the safe evolution of AI-based CAs for adolescents.
title Toward Safe Evolution of Artificial Intelligence (AI) based Conversational Agents to Support Adolescent Mental and Sexual Health Knowledge Discovery
topic Human-Computer Interaction
Artificial Intelligence
url https://arxiv.org/abs/2404.03023