Fakes of Varying Shades: How Warning Affects Human Perception and Engagement Regarding LLM Hallucinations

Fuente: arXiv
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Autori principali: Nahar, Mahjabin, Seo, Haeseung, Lee, Eun-Ju, Xiong, Aiping, Lee, Dongwon
Natura: Preprint
Pubblicazione: 2024
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author Nahar, Mahjabin
Seo, Haeseung
Lee, Eun-Ju
Xiong, Aiping
Lee, Dongwon
author_facet Nahar, Mahjabin
Seo, Haeseung
Lee, Eun-Ju
Xiong, Aiping
Lee, Dongwon
contents The widespread adoption and transformative effects of large language models (LLMs) have sparked concerns regarding their capacity to produce inaccurate and fictitious content, referred to as `hallucinations'. Given the potential risks associated with hallucinations, humans should be able to identify them. This research aims to understand the human perception of LLM hallucinations by systematically varying the degree of hallucination (genuine, minor hallucination, major hallucination) and examining its interaction with warning (i.e., a warning of potential inaccuracies: absent vs. present). Participants (N=419) from Prolific rated the perceived accuracy and engaged with content (e.g., like, dislike, share) in a Q/A format. Participants ranked content as truthful in the order of genuine, minor hallucination, and major hallucination, and user engagement behaviors mirrored this pattern. More importantly, we observed that warning improved the detection of hallucination without significantly affecting the perceived truthfulness of genuine content. We conclude by offering insights for future tools to aid human detection of hallucinations. All survey materials, demographic questions, and post-session questions are available at: https://github.com/MahjabinNahar/fakes-of-varying-shades-survey-materials
format Preprint
id arxiv_https___arxiv_org_abs_2404_03745
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Fakes of Varying Shades: How Warning Affects Human Perception and Engagement Regarding LLM Hallucinations
Nahar, Mahjabin
Seo, Haeseung
Lee, Eun-Ju
Xiong, Aiping
Lee, Dongwon
Human-Computer Interaction
Artificial Intelligence
Computation and Language
The widespread adoption and transformative effects of large language models (LLMs) have sparked concerns regarding their capacity to produce inaccurate and fictitious content, referred to as `hallucinations'. Given the potential risks associated with hallucinations, humans should be able to identify them. This research aims to understand the human perception of LLM hallucinations by systematically varying the degree of hallucination (genuine, minor hallucination, major hallucination) and examining its interaction with warning (i.e., a warning of potential inaccuracies: absent vs. present). Participants (N=419) from Prolific rated the perceived accuracy and engaged with content (e.g., like, dislike, share) in a Q/A format. Participants ranked content as truthful in the order of genuine, minor hallucination, and major hallucination, and user engagement behaviors mirrored this pattern. More importantly, we observed that warning improved the detection of hallucination without significantly affecting the perceived truthfulness of genuine content. We conclude by offering insights for future tools to aid human detection of hallucinations. All survey materials, demographic questions, and post-session questions are available at: https://github.com/MahjabinNahar/fakes-of-varying-shades-survey-materials
title Fakes of Varying Shades: How Warning Affects Human Perception and Engagement Regarding LLM Hallucinations
topic Human-Computer Interaction
Artificial Intelligence
Computation and Language
url https://arxiv.org/abs/2404.03745