Accuracy of a Large Language Model in Distinguishing Anti- And Pro-vaccination Messages on Social Media: The Case of Human Papillomavirus Vaccination

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Hauptverfasser: Kim, Soojong, Kim, Kwanho, Jo, Claire Wonjeong
Format: Preprint
Veröffentlicht: 2024
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author Kim, Soojong
Kim, Kwanho
Jo, Claire Wonjeong
author_facet Kim, Soojong
Kim, Kwanho
Jo, Claire Wonjeong
contents Objective. Vaccination has engendered a spectrum of public opinions, with social media acting as a crucial platform for health-related discussions. The emergence of artificial intelligence technologies, such as large language models (LLMs), offers a novel opportunity to efficiently investigate public discourses. This research assesses the accuracy of ChatGPT, a widely used and freely available service built upon an LLM, for sentiment analysis to discern different stances toward Human Papillomavirus (HPV) vaccination. Methods. Messages related to HPV vaccination were collected from social media supporting different message formats: Facebook (long format) and Twitter (short format). A selection of 1,000 human-evaluated messages was input into the LLM, which generated multiple response instances containing its classification results. Accuracy was measured for each message as the level of concurrence between human and machine decisions, ranging between 0 and 1. Results. Average accuracy was notably high when 20 response instances were used to determine the machine decision of each message: .882 (SE = .021) and .750 (SE = .029) for anti- and pro-vaccination long-form; .773 (SE = .027) and .723 (SE = .029) for anti- and pro-vaccination short-form, respectively. Using only three or even one instance did not lead to a severe decrease in accuracy. However, for long-form messages, the language model exhibited significantly lower accuracy in categorizing pro-vaccination messages than anti-vaccination ones. Conclusions. ChatGPT shows potential in analyzing public opinions on HPV vaccination using social media content. However, understanding the characteristics and limitations of a language model within specific public health contexts remains imperative.
format Preprint
id arxiv_https___arxiv_org_abs_2404_06731
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Accuracy of a Large Language Model in Distinguishing Anti- And Pro-vaccination Messages on Social Media: The Case of Human Papillomavirus Vaccination
Kim, Soojong
Kim, Kwanho
Jo, Claire Wonjeong
Computers and Society
Artificial Intelligence
Objective. Vaccination has engendered a spectrum of public opinions, with social media acting as a crucial platform for health-related discussions. The emergence of artificial intelligence technologies, such as large language models (LLMs), offers a novel opportunity to efficiently investigate public discourses. This research assesses the accuracy of ChatGPT, a widely used and freely available service built upon an LLM, for sentiment analysis to discern different stances toward Human Papillomavirus (HPV) vaccination. Methods. Messages related to HPV vaccination were collected from social media supporting different message formats: Facebook (long format) and Twitter (short format). A selection of 1,000 human-evaluated messages was input into the LLM, which generated multiple response instances containing its classification results. Accuracy was measured for each message as the level of concurrence between human and machine decisions, ranging between 0 and 1. Results. Average accuracy was notably high when 20 response instances were used to determine the machine decision of each message: .882 (SE = .021) and .750 (SE = .029) for anti- and pro-vaccination long-form; .773 (SE = .027) and .723 (SE = .029) for anti- and pro-vaccination short-form, respectively. Using only three or even one instance did not lead to a severe decrease in accuracy. However, for long-form messages, the language model exhibited significantly lower accuracy in categorizing pro-vaccination messages than anti-vaccination ones. Conclusions. ChatGPT shows potential in analyzing public opinions on HPV vaccination using social media content. However, understanding the characteristics and limitations of a language model within specific public health contexts remains imperative.
title Accuracy of a Large Language Model in Distinguishing Anti- And Pro-vaccination Messages on Social Media: The Case of Human Papillomavirus Vaccination
topic Computers and Society
Artificial Intelligence
url https://arxiv.org/abs/2404.06731