Deceptive Patterns of Intelligent and Interactive Writing Assistants

Fuente: arXiv
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Hauptverfasser: Benharrak, Karim, Zindulka, Tim, Buschek, Daniel
Format: Preprint
Veröffentlicht: 2024
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author Benharrak, Karim
Zindulka, Tim
Buschek, Daniel
author_facet Benharrak, Karim
Zindulka, Tim
Buschek, Daniel
contents Large Language Models have become an integral part of new intelligent and interactive writing assistants. Many are offered commercially with a chatbot-like UI, such as ChatGPT, and provide little information about their inner workings. This makes this new type of widespread system a potential target for deceptive design patterns. For example, such assistants might exploit hidden costs by providing guidance up until a certain point before asking for a fee to see the rest. As another example, they might sneak unwanted content/edits into longer generated or revised text pieces (e.g. to influence the expressed opinion). With these and other examples, we conceptually transfer several deceptive patterns from the literature to the new context of AI writing assistants. Our goal is to raise awareness and encourage future research into how the UI and interaction design of such systems can impact people and their writing.
format Preprint
id arxiv_https___arxiv_org_abs_2404_09375
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Deceptive Patterns of Intelligent and Interactive Writing Assistants
Benharrak, Karim
Zindulka, Tim
Buschek, Daniel
Human-Computer Interaction
Computation and Language
Large Language Models have become an integral part of new intelligent and interactive writing assistants. Many are offered commercially with a chatbot-like UI, such as ChatGPT, and provide little information about their inner workings. This makes this new type of widespread system a potential target for deceptive design patterns. For example, such assistants might exploit hidden costs by providing guidance up until a certain point before asking for a fee to see the rest. As another example, they might sneak unwanted content/edits into longer generated or revised text pieces (e.g. to influence the expressed opinion). With these and other examples, we conceptually transfer several deceptive patterns from the literature to the new context of AI writing assistants. Our goal is to raise awareness and encourage future research into how the UI and interaction design of such systems can impact people and their writing.
title Deceptive Patterns of Intelligent and Interactive Writing Assistants
topic Human-Computer Interaction
Computation and Language
url https://arxiv.org/abs/2404.09375