Assessment of Sign Language-Based versus Touch-Based Input for Deaf Users Interacting with Intelligent Personal Assistants

Fuente: arXiv
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Main Authors: Tran, Nina, DeVries, Paige, Seita, Matthew, Kushalnagar, Raja, Glasser, Abraham, Vogler, Christian
Format: Preprint
Published: 2024
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author Tran, Nina
DeVries, Paige
Seita, Matthew
Kushalnagar, Raja
Glasser, Abraham
Vogler, Christian
author_facet Tran, Nina
DeVries, Paige
Seita, Matthew
Kushalnagar, Raja
Glasser, Abraham
Vogler, Christian
contents With the recent advancements in intelligent personal assistants (IPAs), their popularity is rapidly increasing when it comes to utilizing Automatic Speech Recognition within households. In this study, we used a Wizard-of-Oz methodology to evaluate and compare the usability of American Sign Language (ASL), Tap to Alexa, and smart home apps among 23 deaf participants within a limited-domain smart home environment. Results indicate a slight usability preference for ASL. Linguistic analysis of the participants' signing reveals a diverse range of expressions and vocabulary as they interacted with IPAs in the context of a restricted-domain application. On average, deaf participants exhibited a vocabulary of 47 +/- 17 signs with an additional 10 +/- 7 fingerspelled words, for a total of 246 different signs and 93 different fingerspelled words across all participants. We discuss the implications for the design of limited-vocabulary applications as a stepping-stone toward general-purpose ASL recognition in the future.
format Preprint
id arxiv_https___arxiv_org_abs_2404_14605
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Assessment of Sign Language-Based versus Touch-Based Input for Deaf Users Interacting with Intelligent Personal Assistants
Tran, Nina
DeVries, Paige
Seita, Matthew
Kushalnagar, Raja
Glasser, Abraham
Vogler, Christian
Human-Computer Interaction
With the recent advancements in intelligent personal assistants (IPAs), their popularity is rapidly increasing when it comes to utilizing Automatic Speech Recognition within households. In this study, we used a Wizard-of-Oz methodology to evaluate and compare the usability of American Sign Language (ASL), Tap to Alexa, and smart home apps among 23 deaf participants within a limited-domain smart home environment. Results indicate a slight usability preference for ASL. Linguistic analysis of the participants' signing reveals a diverse range of expressions and vocabulary as they interacted with IPAs in the context of a restricted-domain application. On average, deaf participants exhibited a vocabulary of 47 +/- 17 signs with an additional 10 +/- 7 fingerspelled words, for a total of 246 different signs and 93 different fingerspelled words across all participants. We discuss the implications for the design of limited-vocabulary applications as a stepping-stone toward general-purpose ASL recognition in the future.
title Assessment of Sign Language-Based versus Touch-Based Input for Deaf Users Interacting with Intelligent Personal Assistants
topic Human-Computer Interaction
url https://arxiv.org/abs/2404.14605