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Main Authors: DeVries, Paige, Tran, Nina, Delk, Keith, Miga, Melanie, Taulbee, Richard, Pidathala, Pranav, Glasser, Abraham, Kushalnagar, Raja, Vogler, Christian
Format: Preprint
Published: 2024
Subjects:
Online Access:https://arxiv.org/abs/2404.14610
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author DeVries, Paige
Tran, Nina
Delk, Keith
Miga, Melanie
Taulbee, Richard
Pidathala, Pranav
Glasser, Abraham
Kushalnagar, Raja
Vogler, Christian
author_facet DeVries, Paige
Tran, Nina
Delk, Keith
Miga, Melanie
Taulbee, Richard
Pidathala, Pranav
Glasser, Abraham
Kushalnagar, Raja
Vogler, Christian
contents In this study, we assess the usability of interactive personal assistants (IPAs), such as Amazon Alexa, in a simulated kitchen smart home environment, with deaf and hard of hearing users. Participants engage in activities in a way that causes their hands to get dirty. With these dirty hands, they are tasked with two different input methods for IPAs: American Sign Language (ASL) in a Wizard-of-Oz design, and smart home apps with a touchscreen. Usability ratings show that participants significantly preferred ASL over touch-based apps with dirty hands, although not to a larger extent than in comparable previous work with clean hands. Participants also expressed significant enthusiasm for ASL-based IPA interaction in Netpromoter scores and in questions about their overall preferences. Preliminary observations further suggest that having dirty hands may affect the way people sign, which may pose challenges for building IPAs that natively support sign language input.
format Preprint
id arxiv_https___arxiv_org_abs_2404_14610
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Sign Language-Based versus Touch-Based Input for Deaf Users with Interactive Personal Assistants in Simulated Kitchen Environments
DeVries, Paige
Tran, Nina
Delk, Keith
Miga, Melanie
Taulbee, Richard
Pidathala, Pranav
Glasser, Abraham
Kushalnagar, Raja
Vogler, Christian
Human-Computer Interaction
In this study, we assess the usability of interactive personal assistants (IPAs), such as Amazon Alexa, in a simulated kitchen smart home environment, with deaf and hard of hearing users. Participants engage in activities in a way that causes their hands to get dirty. With these dirty hands, they are tasked with two different input methods for IPAs: American Sign Language (ASL) in a Wizard-of-Oz design, and smart home apps with a touchscreen. Usability ratings show that participants significantly preferred ASL over touch-based apps with dirty hands, although not to a larger extent than in comparable previous work with clean hands. Participants also expressed significant enthusiasm for ASL-based IPA interaction in Netpromoter scores and in questions about their overall preferences. Preliminary observations further suggest that having dirty hands may affect the way people sign, which may pose challenges for building IPAs that natively support sign language input.
title Sign Language-Based versus Touch-Based Input for Deaf Users with Interactive Personal Assistants in Simulated Kitchen Environments
topic Human-Computer Interaction
url https://arxiv.org/abs/2404.14610