Qualitative Approaches to Voice UX
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arXiv
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| Main Authors: | , , , |
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| Format: | Preprint |
| Published: |
2024
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| _version_ | 1866913325250510848 |
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| author | Seaborn, Katie Urakami, Jacqueline Pennefather, Peter Miyake, Norihisa P. |
| author_facet | Seaborn, Katie Urakami, Jacqueline Pennefather, Peter Miyake, Norihisa P. |
| contents | Voice is a natural mode of expression offered by modern computer-based systems. Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions of complex interactions that numbers alone cannot fully represent. We conducted a systematic review of the literature on qualitative approaches to voice UX, capturing the nature of this body of work in a systematic map and offering a qualitative synthesis of findings. We highlight the benefits of qualitative methods for voice UX research, identify opportunities for increasing rigour in methods and outcomes, and distill patterns of experience across a diversity of devices and modes of qualitative praxis. |
| format | Preprint |
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arxiv_https___arxiv_org_abs_2404_14736 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | Qualitative Approaches to Voice UX Seaborn, Katie Urakami, Jacqueline Pennefather, Peter Miyake, Norihisa P. Human-Computer Interaction Artificial Intelligence Computation and Language Computers and Society Sound Audio and Speech Processing Voice is a natural mode of expression offered by modern computer-based systems. Qualitative perspectives on voice-based user experiences (voice UX) offer rich descriptions of complex interactions that numbers alone cannot fully represent. We conducted a systematic review of the literature on qualitative approaches to voice UX, capturing the nature of this body of work in a systematic map and offering a qualitative synthesis of findings. We highlight the benefits of qualitative methods for voice UX research, identify opportunities for increasing rigour in methods and outcomes, and distill patterns of experience across a diversity of devices and modes of qualitative praxis. |
| title | Qualitative Approaches to Voice UX |
| topic | Human-Computer Interaction Artificial Intelligence Computation and Language Computers and Society Sound Audio and Speech Processing |
| url | https://arxiv.org/abs/2404.14736 |