Towards Group-aware Search Success

Fuente: arXiv
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Auteurs principaux: Wu, Haolun, Mitra, Bhaskar, Craswell, Nick
Format: Preprint
Publié: 2024
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author Wu, Haolun
Mitra, Bhaskar
Craswell, Nick
author_facet Wu, Haolun
Mitra, Bhaskar
Craswell, Nick
contents Traditional measures of search success often overlook the varying information needs of different demographic groups. To address this gap, we introduce a novel metric, named Group-aware Search Success (GA-SS). GA-SS redefines search success to ensure that all demographic groups achieve satisfaction from search outcomes. We introduce a comprehensive mathematical framework to calculate GA-SS, incorporating both static and stochastic ranking policies and integrating user browsing models for a more accurate assessment. In addition, we have proposed Group-aware Most Popular Completion (gMPC) ranking model to account for demographic variances in user intent, aligning more closely with the diverse needs of all user groups. We empirically validate our metric and approach with two real-world datasets: one focusing on query auto-completion and the other on movie recommendations, where the results highlight the impact of stochasticity and the complex interplay among various search success metrics. Our findings advocate for a more inclusive approach in measuring search success, as well as inspiring future investigations into the quality of service of search.
format Preprint
id arxiv_https___arxiv_org_abs_2404_17313
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Towards Group-aware Search Success
Wu, Haolun
Mitra, Bhaskar
Craswell, Nick
Information Retrieval
Traditional measures of search success often overlook the varying information needs of different demographic groups. To address this gap, we introduce a novel metric, named Group-aware Search Success (GA-SS). GA-SS redefines search success to ensure that all demographic groups achieve satisfaction from search outcomes. We introduce a comprehensive mathematical framework to calculate GA-SS, incorporating both static and stochastic ranking policies and integrating user browsing models for a more accurate assessment. In addition, we have proposed Group-aware Most Popular Completion (gMPC) ranking model to account for demographic variances in user intent, aligning more closely with the diverse needs of all user groups. We empirically validate our metric and approach with two real-world datasets: one focusing on query auto-completion and the other on movie recommendations, where the results highlight the impact of stochasticity and the complex interplay among various search success metrics. Our findings advocate for a more inclusive approach in measuring search success, as well as inspiring future investigations into the quality of service of search.
title Towards Group-aware Search Success
topic Information Retrieval
url https://arxiv.org/abs/2404.17313