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Auteur principal: Liu, C. H. Bryan
Format: Preprint
Publié: 2024
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Accès en ligne:https://arxiv.org/abs/2405.03579
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author Liu, C. H. Bryan
author_facet Liu, C. H. Bryan
contents Digital experimentation and measurement (DEM) capabilities -- the knowledge and tools necessary to run experiments with digital products, services, or experiences and measure their impact -- are fast becoming part of the standard toolkit of digital/data-driven organisations in guiding business decisions. Many large technology companies report having mature DEM capabilities, and several businesses have been established purely to manage experiments for others. Given the growing evidence that data-driven organisations tend to outperform their non-data-driven counterparts, there has never been a greater need for organisations to build/acquire DEM capabilities to thrive in the current digital era. This thesis presents several novel approaches to statistical and data challenges for organisations building DEM capabilities. We focus on the fundamentals associated with building DEM capabilities, which lead to a richer understanding of the underlying assumptions and thus enable us to develop more appropriate capabilities. We address why one should engage in DEM by quantifying the benefits and risks of acquiring DEM capabilities. This is done using a ranking under lower uncertainty model, enabling one to construct a business case. We also examine what ingredients are necessary to run digital experiments. In addition to clarifying the existing literature around statistical tests, datasets, and methods in experimental design and causal inference, we construct an additional dataset and detailed case studies on applying state-of-the-art methods. Finally, we investigate when a digital experiment design would outperform another, leading to an evaluation framework that compares competing designs' data efficiency.
format Preprint
id arxiv_https___arxiv_org_abs_2405_03579
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Some Statistical and Data Challenges When Building Early-Stage Digital Experimentation and Measurement Capabilities
Liu, C. H. Bryan
Applications
Databases
Methodology
Digital experimentation and measurement (DEM) capabilities -- the knowledge and tools necessary to run experiments with digital products, services, or experiences and measure their impact -- are fast becoming part of the standard toolkit of digital/data-driven organisations in guiding business decisions. Many large technology companies report having mature DEM capabilities, and several businesses have been established purely to manage experiments for others. Given the growing evidence that data-driven organisations tend to outperform their non-data-driven counterparts, there has never been a greater need for organisations to build/acquire DEM capabilities to thrive in the current digital era. This thesis presents several novel approaches to statistical and data challenges for organisations building DEM capabilities. We focus on the fundamentals associated with building DEM capabilities, which lead to a richer understanding of the underlying assumptions and thus enable us to develop more appropriate capabilities. We address why one should engage in DEM by quantifying the benefits and risks of acquiring DEM capabilities. This is done using a ranking under lower uncertainty model, enabling one to construct a business case. We also examine what ingredients are necessary to run digital experiments. In addition to clarifying the existing literature around statistical tests, datasets, and methods in experimental design and causal inference, we construct an additional dataset and detailed case studies on applying state-of-the-art methods. Finally, we investigate when a digital experiment design would outperform another, leading to an evaluation framework that compares competing designs' data efficiency.
title Some Statistical and Data Challenges When Building Early-Stage Digital Experimentation and Measurement Capabilities
topic Applications
Databases
Methodology
url https://arxiv.org/abs/2405.03579