"They are uncultured": Unveiling Covert Harms and Social Threats in LLM Generated Conversations

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Main Authors: Dammu, Preetam Prabhu Srikar, Jung, Hayoung, Singh, Anjali, Choudhury, Monojit, Mitra, Tanushree
Format: Preprint
Published: 2024
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author Dammu, Preetam Prabhu Srikar
Jung, Hayoung
Singh, Anjali
Choudhury, Monojit
Mitra, Tanushree
author_facet Dammu, Preetam Prabhu Srikar
Jung, Hayoung
Singh, Anjali
Choudhury, Monojit
Mitra, Tanushree
contents Large language models (LLMs) have emerged as an integral part of modern societies, powering user-facing applications such as personal assistants and enterprise applications like recruitment tools. Despite their utility, research indicates that LLMs perpetuate systemic biases. Yet, prior works on LLM harms predominantly focus on Western concepts like race and gender, often overlooking cultural concepts from other parts of the world. Additionally, these studies typically investigate "harm" as a singular dimension, ignoring the various and subtle forms in which harms manifest. To address this gap, we introduce the Covert Harms and Social Threats (CHAST), a set of seven metrics grounded in social science literature. We utilize evaluation models aligned with human assessments to examine the presence of covert harms in LLM-generated conversations, particularly in the context of recruitment. Our experiments reveal that seven out of the eight LLMs included in this study generated conversations riddled with CHAST, characterized by malign views expressed in seemingly neutral language unlikely to be detected by existing methods. Notably, these LLMs manifested more extreme views and opinions when dealing with non-Western concepts like caste, compared to Western ones such as race.
format Preprint
id arxiv_https___arxiv_org_abs_2405_05378
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle "They are uncultured": Unveiling Covert Harms and Social Threats in LLM Generated Conversations
Dammu, Preetam Prabhu Srikar
Jung, Hayoung
Singh, Anjali
Choudhury, Monojit
Mitra, Tanushree
Computation and Language
Artificial Intelligence
Computers and Society
Human-Computer Interaction
Machine Learning
Large language models (LLMs) have emerged as an integral part of modern societies, powering user-facing applications such as personal assistants and enterprise applications like recruitment tools. Despite their utility, research indicates that LLMs perpetuate systemic biases. Yet, prior works on LLM harms predominantly focus on Western concepts like race and gender, often overlooking cultural concepts from other parts of the world. Additionally, these studies typically investigate "harm" as a singular dimension, ignoring the various and subtle forms in which harms manifest. To address this gap, we introduce the Covert Harms and Social Threats (CHAST), a set of seven metrics grounded in social science literature. We utilize evaluation models aligned with human assessments to examine the presence of covert harms in LLM-generated conversations, particularly in the context of recruitment. Our experiments reveal that seven out of the eight LLMs included in this study generated conversations riddled with CHAST, characterized by malign views expressed in seemingly neutral language unlikely to be detected by existing methods. Notably, these LLMs manifested more extreme views and opinions when dealing with non-Western concepts like caste, compared to Western ones such as race.
title "They are uncultured": Unveiling Covert Harms and Social Threats in LLM Generated Conversations
topic Computation and Language
Artificial Intelligence
Computers and Society
Human-Computer Interaction
Machine Learning
url https://arxiv.org/abs/2405.05378