BLIP: Facilitating the Exploration of Undesirable Consequences of Digital Technologies

Fuente: arXiv
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Autori principali: Pang, Rock Yuren, Santy, Sebastin, Just, René, Reinecke, Katharina
Natura: Preprint
Pubblicazione: 2024
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author Pang, Rock Yuren
Santy, Sebastin
Just, René
Reinecke, Katharina
author_facet Pang, Rock Yuren
Santy, Sebastin
Just, René
Reinecke, Katharina
contents Digital technologies have positively transformed society, but they have also led to undesirable consequences not anticipated at the time of design or development. We posit that insights into past undesirable consequences can help researchers and practitioners gain awareness and anticipate potential adverse effects. To test this assumption, we introduce BLIP, a system that extracts real-world undesirable consequences of technology from online articles, summarizes and categorizes them, and presents them in an interactive, web-based interface. In two user studies with 15 researchers in various computer science disciplines, we found that BLIP substantially increased the number and diversity of undesirable consequences they could list in comparison to relying on prior knowledge or searching online. Moreover, BLIP helped them identify undesirable consequences relevant to their ongoing projects, made them aware of undesirable consequences they "had never considered," and inspired them to reflect on their own experiences with technology.
format Preprint
id arxiv_https___arxiv_org_abs_2405_06783
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle BLIP: Facilitating the Exploration of Undesirable Consequences of Digital Technologies
Pang, Rock Yuren
Santy, Sebastin
Just, René
Reinecke, Katharina
Human-Computer Interaction
Artificial Intelligence
Computers and Society
Digital technologies have positively transformed society, but they have also led to undesirable consequences not anticipated at the time of design or development. We posit that insights into past undesirable consequences can help researchers and practitioners gain awareness and anticipate potential adverse effects. To test this assumption, we introduce BLIP, a system that extracts real-world undesirable consequences of technology from online articles, summarizes and categorizes them, and presents them in an interactive, web-based interface. In two user studies with 15 researchers in various computer science disciplines, we found that BLIP substantially increased the number and diversity of undesirable consequences they could list in comparison to relying on prior knowledge or searching online. Moreover, BLIP helped them identify undesirable consequences relevant to their ongoing projects, made them aware of undesirable consequences they "had never considered," and inspired them to reflect on their own experiences with technology.
title BLIP: Facilitating the Exploration of Undesirable Consequences of Digital Technologies
topic Human-Computer Interaction
Artificial Intelligence
Computers and Society
url https://arxiv.org/abs/2405.06783