No Joke: An Embodied Conversational Agent Greeting Older Adults with Humour or a Smile Unrelated to Initial Acceptance

Fuente: arXiv
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Main Authors: Li, Ge "Rikaku", Seaborn, Katie
Format: Preprint
Published: 2024
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author Li, Ge "Rikaku"
Seaborn, Katie
author_facet Li, Ge "Rikaku"
Seaborn, Katie
contents Embodied conversation agents (ECAs) are increasingly being developed for older adults as assistants or companions. Older adults may not be familiar with ECAs, influencing uptake and acceptability. First impressions can correlate strongly with subsequent judgments, even of computer agents, and could influence acceptance. Using the circumplex model of affect, we developed three versions of an ECA -- laughing, smiling, and neutral in expression -- to evaluate how positive first impressions affect acceptance. Results from 249 older adults indicated no statistically significant effects except for general attitudes towards technology and intelligent agents. This questions the potential of laughter, jokes, puns, and smiles as a method of initial engagement for older adults.
format Preprint
id arxiv_https___arxiv_org_abs_2405_08242
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle No Joke: An Embodied Conversational Agent Greeting Older Adults with Humour or a Smile Unrelated to Initial Acceptance
Li, Ge "Rikaku"
Seaborn, Katie
Human-Computer Interaction
Embodied conversation agents (ECAs) are increasingly being developed for older adults as assistants or companions. Older adults may not be familiar with ECAs, influencing uptake and acceptability. First impressions can correlate strongly with subsequent judgments, even of computer agents, and could influence acceptance. Using the circumplex model of affect, we developed three versions of an ECA -- laughing, smiling, and neutral in expression -- to evaluate how positive first impressions affect acceptance. Results from 249 older adults indicated no statistically significant effects except for general attitudes towards technology and intelligent agents. This questions the potential of laughter, jokes, puns, and smiles as a method of initial engagement for older adults.
title No Joke: An Embodied Conversational Agent Greeting Older Adults with Humour or a Smile Unrelated to Initial Acceptance
topic Human-Computer Interaction
url https://arxiv.org/abs/2405.08242