Establishing Heuristics for Improving the Usability of GUI Machine Learning Tools for Novice Users

Fuente: arXiv
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Autori principali: Yamani, Asma, Alshammare, Haifa, Baslyman, Malak
Natura: Preprint
Pubblicazione: 2024
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author Yamani, Asma
Alshammare, Haifa
Baslyman, Malak
author_facet Yamani, Asma
Alshammare, Haifa
Baslyman, Malak
contents Machine learning (ML) tools with graphical user interfaces (GUI) are facing demand from novice users who do not have the background of their underlying concepts. These tools are frequently complex and pose unique challenges in terms of interaction and comprehension by novice users. There is yet to be an established set of usability heuristics to guide and assess GUI ML tool design. To address this gap, in this paper, we extend Nielsen's heuristics for evaluating GUI ML Tools through a set of empirical evaluations. To validate the proposed heuristics, user testing was conducted by novice users on a prototype that reflects those heuristics. Based on the results of the evaluations, our new heuristics set improves upon existing heuristics in the context of ML tools. It can serve as a resource for practitioners designing and evaluating these tools.
format Preprint
id arxiv_https___arxiv_org_abs_2405_08313
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Establishing Heuristics for Improving the Usability of GUI Machine Learning Tools for Novice Users
Yamani, Asma
Alshammare, Haifa
Baslyman, Malak
Human-Computer Interaction
Machine learning (ML) tools with graphical user interfaces (GUI) are facing demand from novice users who do not have the background of their underlying concepts. These tools are frequently complex and pose unique challenges in terms of interaction and comprehension by novice users. There is yet to be an established set of usability heuristics to guide and assess GUI ML tool design. To address this gap, in this paper, we extend Nielsen's heuristics for evaluating GUI ML Tools through a set of empirical evaluations. To validate the proposed heuristics, user testing was conducted by novice users on a prototype that reflects those heuristics. Based on the results of the evaluations, our new heuristics set improves upon existing heuristics in the context of ML tools. It can serve as a resource for practitioners designing and evaluating these tools.
title Establishing Heuristics for Improving the Usability of GUI Machine Learning Tools for Novice Users
topic Human-Computer Interaction
url https://arxiv.org/abs/2405.08313