Many Hands Make Light Work: Task-Oriented Dialogue System with Module-Based Mixture-of-Experts

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Autori principali: Su, Ruolin, Juang, Biing-Hwang
Natura: Preprint
Pubblicazione: 2024
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author Su, Ruolin
Juang, Biing-Hwang
author_facet Su, Ruolin
Juang, Biing-Hwang
contents Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly benefited from pre-trained language models (PLMs). However, their task-solving performance is constrained by the inherent capacities of PLMs, and scaling these models is expensive and complex as the model size becomes larger. To address these challenges, we propose Soft Mixture-of-Expert Task-Oriented Dialogue system (SMETOD) which leverages an ensemble of Mixture-of-Experts (MoEs) to excel at subproblems and generate specialized outputs for task-oriented dialogues. SMETOD also scales up a task-oriented dialogue system with simplicity and flexibility while maintaining inference efficiency. We extensively evaluate our model on three benchmark functionalities: intent prediction, dialogue state tracking, and dialogue response generation. Experimental results demonstrate that SMETOD achieves state-of-the-art performance on most evaluated metrics. Moreover, comparisons against existing strong baselines show that SMETOD has a great advantage in the cost of inference and correctness in problem-solving.
format Preprint
id arxiv_https___arxiv_org_abs_2405_09744
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Many Hands Make Light Work: Task-Oriented Dialogue System with Module-Based Mixture-of-Experts
Su, Ruolin
Juang, Biing-Hwang
Computation and Language
Artificial Intelligence
Task-oriented dialogue systems are broadly used in virtual assistants and other automated services, providing interfaces between users and machines to facilitate specific tasks. Nowadays, task-oriented dialogue systems have greatly benefited from pre-trained language models (PLMs). However, their task-solving performance is constrained by the inherent capacities of PLMs, and scaling these models is expensive and complex as the model size becomes larger. To address these challenges, we propose Soft Mixture-of-Expert Task-Oriented Dialogue system (SMETOD) which leverages an ensemble of Mixture-of-Experts (MoEs) to excel at subproblems and generate specialized outputs for task-oriented dialogues. SMETOD also scales up a task-oriented dialogue system with simplicity and flexibility while maintaining inference efficiency. We extensively evaluate our model on three benchmark functionalities: intent prediction, dialogue state tracking, and dialogue response generation. Experimental results demonstrate that SMETOD achieves state-of-the-art performance on most evaluated metrics. Moreover, comparisons against existing strong baselines show that SMETOD has a great advantage in the cost of inference and correctness in problem-solving.
title Many Hands Make Light Work: Task-Oriented Dialogue System with Module-Based Mixture-of-Experts
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2405.09744