STYLE: Improving Domain Transferability of Asking Clarification Questions in Large Language Model Powered Conversational Agents

Fuente: arXiv
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Main Authors: Chen, Yue, Huang, Chen, Deng, Yang, Lei, Wenqiang, Jin, Dingnan, Liu, Jia, Chua, Tat-Seng
Format: Preprint
Published: 2024
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author Chen, Yue
Huang, Chen
Deng, Yang
Lei, Wenqiang
Jin, Dingnan
Liu, Jia
Chua, Tat-Seng
author_facet Chen, Yue
Huang, Chen
Deng, Yang
Lei, Wenqiang
Jin, Dingnan
Liu, Jia
Chua, Tat-Seng
contents Equipping a conversational search engine with strategies regarding when to ask clarification questions is becoming increasingly important across various domains. Attributing to the context understanding capability of LLMs and their access to domain-specific sources of knowledge, LLM-based clarification strategies feature rapid transfer to various domains in a post-hoc manner. However, they still struggle to deliver promising performance on unseen domains, struggling to achieve effective domain transferability. We take the first step to investigate this issue and existing methods tend to produce one-size-fits-all strategies across diverse domains, limiting their search effectiveness. In response, we introduce a novel method, called Style, to achieve effective domain transferability. Our experimental results indicate that Style bears strong domain transferability, resulting in an average search performance improvement of ~10% on four unseen domains.
format Preprint
id arxiv_https___arxiv_org_abs_2405_12059
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle STYLE: Improving Domain Transferability of Asking Clarification Questions in Large Language Model Powered Conversational Agents
Chen, Yue
Huang, Chen
Deng, Yang
Lei, Wenqiang
Jin, Dingnan
Liu, Jia
Chua, Tat-Seng
Computation and Language
Equipping a conversational search engine with strategies regarding when to ask clarification questions is becoming increasingly important across various domains. Attributing to the context understanding capability of LLMs and their access to domain-specific sources of knowledge, LLM-based clarification strategies feature rapid transfer to various domains in a post-hoc manner. However, they still struggle to deliver promising performance on unseen domains, struggling to achieve effective domain transferability. We take the first step to investigate this issue and existing methods tend to produce one-size-fits-all strategies across diverse domains, limiting their search effectiveness. In response, we introduce a novel method, called Style, to achieve effective domain transferability. Our experimental results indicate that Style bears strong domain transferability, resulting in an average search performance improvement of ~10% on four unseen domains.
title STYLE: Improving Domain Transferability of Asking Clarification Questions in Large Language Model Powered Conversational Agents
topic Computation and Language
url https://arxiv.org/abs/2405.12059