The 2nd FutureDial Challenge: Dialog Systems with Retrieval Augmented Generation (FutureDial-RAG)

Fuente: arXiv
Saved in:
Bibliographic Details
Main Authors: Cai, Yucheng, Chen, Si, Wu, Yuxuan, Huang, Yi, Feng, Junlan, Ou, Zhijian
Format: Preprint
Published: 2024
Subjects:
Online Access:
Tags: Add Tag
No Tags, Be the first to tag this record!
_version_ 1866912027905097728
author Cai, Yucheng
Chen, Si
Wu, Yuxuan
Huang, Yi
Feng, Junlan
Ou, Zhijian
author_facet Cai, Yucheng
Chen, Si
Wu, Yuxuan
Huang, Yi
Feng, Junlan
Ou, Zhijian
contents Recently, increasing research interests have focused on retrieval augmented generation (RAG) to mitigate hallucination for large language models (LLMs). Following this trend, we launch the FutureDial-RAG challenge at SLT 2024, which aims at promoting the study of RAG for dialog systems. The challenge builds upon the MobileCS2 dataset, a real-life customer service datasets with nearly 3000 high-quality dialogs containing annotations for knowledge base query and corresponding results. Over the dataset, we define two tasks, track 1 for knowledge retrieval and track 2 for response generation, which are core research questions in dialog systems with RAG. We build baseline systems for the two tracks and design metrics to measure whether the systems can perform accurate retrieval and generate informative and coherent response. The baseline results show that it is very challenging to perform well on the two tasks, which encourages the participating teams and the community to study how to make better use of RAG for real-life dialog systems.
format Preprint
id arxiv_https___arxiv_org_abs_2405_13084
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle The 2nd FutureDial Challenge: Dialog Systems with Retrieval Augmented Generation (FutureDial-RAG)
Cai, Yucheng
Chen, Si
Wu, Yuxuan
Huang, Yi
Feng, Junlan
Ou, Zhijian
Computation and Language
Artificial Intelligence
Recently, increasing research interests have focused on retrieval augmented generation (RAG) to mitigate hallucination for large language models (LLMs). Following this trend, we launch the FutureDial-RAG challenge at SLT 2024, which aims at promoting the study of RAG for dialog systems. The challenge builds upon the MobileCS2 dataset, a real-life customer service datasets with nearly 3000 high-quality dialogs containing annotations for knowledge base query and corresponding results. Over the dataset, we define two tasks, track 1 for knowledge retrieval and track 2 for response generation, which are core research questions in dialog systems with RAG. We build baseline systems for the two tracks and design metrics to measure whether the systems can perform accurate retrieval and generate informative and coherent response. The baseline results show that it is very challenging to perform well on the two tasks, which encourages the participating teams and the community to study how to make better use of RAG for real-life dialog systems.
title The 2nd FutureDial Challenge: Dialog Systems with Retrieval Augmented Generation (FutureDial-RAG)
topic Computation and Language
Artificial Intelligence
url https://arxiv.org/abs/2405.13084