Leveraging World Events to Predict E-Commerce Consumer Demand under Anomaly

Fuente: arXiv
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Main Authors: Kalifa, Dan, Singer, Uriel, Guy, Ido, Rosin, Guy D., Radinsky, Kira
Format: Preprint
Published: 2024
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author Kalifa, Dan
Singer, Uriel
Guy, Ido
Rosin, Guy D.
Radinsky, Kira
author_facet Kalifa, Dan
Singer, Uriel
Guy, Ido
Rosin, Guy D.
Radinsky, Kira
contents Consumer demand forecasting is of high importance for many e-commerce applications, including supply chain optimization, advertisement placement, and delivery speed optimization. However, reliable time series sales forecasting for e-commerce is difficult, especially during periods with many anomalies, as can often happen during pandemics, abnormal weather, or sports events. Although many time series algorithms have been applied to the task, prediction during anomalies still remains a challenge. In this work, we hypothesize that leveraging external knowledge found in world events can help overcome the challenge of prediction under anomalies. We mine a large repository of 40 years of world events and their textual representations. Further, we present a novel methodology based on transformers to construct an embedding of a day based on the relations of the day's events. Those embeddings are then used to forecast future consumer behavior. We empirically evaluate the methods over a large e-commerce products sales dataset, extracted from eBay, one of the world's largest online marketplaces. We show over numerous categories that our method outperforms state-of-the-art baselines during anomalies.
format Preprint
id arxiv_https___arxiv_org_abs_2405_13995
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Leveraging World Events to Predict E-Commerce Consumer Demand under Anomaly
Kalifa, Dan
Singer, Uriel
Guy, Ido
Rosin, Guy D.
Radinsky, Kira
Machine Learning
I.2
Consumer demand forecasting is of high importance for many e-commerce applications, including supply chain optimization, advertisement placement, and delivery speed optimization. However, reliable time series sales forecasting for e-commerce is difficult, especially during periods with many anomalies, as can often happen during pandemics, abnormal weather, or sports events. Although many time series algorithms have been applied to the task, prediction during anomalies still remains a challenge. In this work, we hypothesize that leveraging external knowledge found in world events can help overcome the challenge of prediction under anomalies. We mine a large repository of 40 years of world events and their textual representations. Further, we present a novel methodology based on transformers to construct an embedding of a day based on the relations of the day's events. Those embeddings are then used to forecast future consumer behavior. We empirically evaluate the methods over a large e-commerce products sales dataset, extracted from eBay, one of the world's largest online marketplaces. We show over numerous categories that our method outperforms state-of-the-art baselines during anomalies.
title Leveraging World Events to Predict E-Commerce Consumer Demand under Anomaly
topic Machine Learning
I.2
url https://arxiv.org/abs/2405.13995