Speculating About Multi-user Conversational Interfaces and LLMs: What If Chatting Wasn't So Lonely?

Fuente: arXiv
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Main Authors: Seymour, William, Rader, Emilee
Format: Preprint
Published: 2024
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author Seymour, William
Rader, Emilee
author_facet Seymour, William
Rader, Emilee
contents The advent of LLMs means that CUIs are cool again, but what isn't so cool is that we're doomed to use them alone. The one user, one account, one device paradigm has dominated the design of CUIs and is not going away as new conversational technologies emerge. In this provocation we explore some of the technical, legal, and design difficulties that seem to make multi-user CUIs so difficult to implement. Drawing inspiration from the ways that people manage messy group discussions, such as parliamentary and consensus-based paradigms, we show how LLM-based CUIs might be well suited to bridging the gap. With any luck, this might even result in everyone having to sit through fewer poorly run meetings and agonising group discussions - truly a laudable goal!
format Preprint
id arxiv_https___arxiv_org_abs_2405_14390
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Speculating About Multi-user Conversational Interfaces and LLMs: What If Chatting Wasn't So Lonely?
Seymour, William
Rader, Emilee
Human-Computer Interaction
The advent of LLMs means that CUIs are cool again, but what isn't so cool is that we're doomed to use them alone. The one user, one account, one device paradigm has dominated the design of CUIs and is not going away as new conversational technologies emerge. In this provocation we explore some of the technical, legal, and design difficulties that seem to make multi-user CUIs so difficult to implement. Drawing inspiration from the ways that people manage messy group discussions, such as parliamentary and consensus-based paradigms, we show how LLM-based CUIs might be well suited to bridging the gap. With any luck, this might even result in everyone having to sit through fewer poorly run meetings and agonising group discussions - truly a laudable goal!
title Speculating About Multi-user Conversational Interfaces and LLMs: What If Chatting Wasn't So Lonely?
topic Human-Computer Interaction
url https://arxiv.org/abs/2405.14390