"This really lets us see the entire world:" Designing a conversational telepresence robot for homebound older adults

Fuente: arXiv
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Main Authors: Hu, Yaxin, Stegner, Laura, Kotturi, Yasmine, Zhang, Caroline, Peng, Yi-Hao, Huq, Faria, Zhao, Yuhang, Bigham, Jeffrey P., Mutlu, Bilge
Format: Preprint
Published: 2024
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_version_ 1866909209886457856
author Hu, Yaxin
Stegner, Laura
Kotturi, Yasmine
Zhang, Caroline
Peng, Yi-Hao
Huq, Faria
Zhao, Yuhang
Bigham, Jeffrey P.
Mutlu, Bilge
author_facet Hu, Yaxin
Stegner, Laura
Kotturi, Yasmine
Zhang, Caroline
Peng, Yi-Hao
Huq, Faria
Zhao, Yuhang
Bigham, Jeffrey P.
Mutlu, Bilge
contents In this paper, we explore the design and use of conversational telepresence robots to help homebound older adults interact with the external world. An initial needfinding study (N=8) using video vignettes revealed older adults' experiential needs for robot-mediated remote experiences such as exploration, reminiscence and social participation. We then designed a prototype system to support these goals and conducted a technology probe study (N=11) to garner a deeper understanding of user preferences for remote experiences. The study revealed user interactive patterns in each desired experience, highlighting the need of robot guidance, social engagements with the robot and the remote bystanders. Our work identifies a novel design space where conversational telepresence robots can be used to foster meaningful interactions in the remote physical environment. We offer design insights into the robot's proactive role in providing guidance and using dialogue to create personalized, contextualized and meaningful experiences.
format Preprint
id arxiv_https___arxiv_org_abs_2405_15037
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle "This really lets us see the entire world:" Designing a conversational telepresence robot for homebound older adults
Hu, Yaxin
Stegner, Laura
Kotturi, Yasmine
Zhang, Caroline
Peng, Yi-Hao
Huq, Faria
Zhao, Yuhang
Bigham, Jeffrey P.
Mutlu, Bilge
Human-Computer Interaction
Robotics
68-06
In this paper, we explore the design and use of conversational telepresence robots to help homebound older adults interact with the external world. An initial needfinding study (N=8) using video vignettes revealed older adults' experiential needs for robot-mediated remote experiences such as exploration, reminiscence and social participation. We then designed a prototype system to support these goals and conducted a technology probe study (N=11) to garner a deeper understanding of user preferences for remote experiences. The study revealed user interactive patterns in each desired experience, highlighting the need of robot guidance, social engagements with the robot and the remote bystanders. Our work identifies a novel design space where conversational telepresence robots can be used to foster meaningful interactions in the remote physical environment. We offer design insights into the robot's proactive role in providing guidance and using dialogue to create personalized, contextualized and meaningful experiences.
title "This really lets us see the entire world:" Designing a conversational telepresence robot for homebound older adults
topic Human-Computer Interaction
Robotics
68-06
url https://arxiv.org/abs/2405.15037