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Autori principali: Kambhatla, Gauri, Lease, Matthew, Rajadesingan, Ashwin
Natura: Preprint
Pubblicazione: 2024
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Accesso online:https://arxiv.org/abs/2405.15067
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author Kambhatla, Gauri
Lease, Matthew
Rajadesingan, Ashwin
author_facet Kambhatla, Gauri
Lease, Matthew
Rajadesingan, Ashwin
contents To promote constructive discussion of controversial topics online, we propose automatic reframing of disagreeing responses to signal receptiveness to a preceding comment. Drawing on research from psychology, communications, and linguistics, we identify six strategies for reframing. We automatically reframe replies to comments according to each strategy, using a Reddit dataset. Through human-centered experiments, we find that the replies generated with our framework are perceived to be significantly more receptive than the original replies and a generic receptiveness baseline. We illustrate how transforming receptiveness, a particular social science construct, into a computational framework, can make LLM generations more aligned with human perceptions. We analyze and discuss the implications of our results, and highlight how a tool based on our framework might be used for more teachable and creative content moderation.
format Preprint
id arxiv_https___arxiv_org_abs_2405_15067
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Promoting Constructive Deliberation: Reframing for Receptiveness
Kambhatla, Gauri
Lease, Matthew
Rajadesingan, Ashwin
Computation and Language
To promote constructive discussion of controversial topics online, we propose automatic reframing of disagreeing responses to signal receptiveness to a preceding comment. Drawing on research from psychology, communications, and linguistics, we identify six strategies for reframing. We automatically reframe replies to comments according to each strategy, using a Reddit dataset. Through human-centered experiments, we find that the replies generated with our framework are perceived to be significantly more receptive than the original replies and a generic receptiveness baseline. We illustrate how transforming receptiveness, a particular social science construct, into a computational framework, can make LLM generations more aligned with human perceptions. We analyze and discuss the implications of our results, and highlight how a tool based on our framework might be used for more teachable and creative content moderation.
title Promoting Constructive Deliberation: Reframing for Receptiveness
topic Computation and Language
url https://arxiv.org/abs/2405.15067