Salvato in:
| Autori principali: | , , |
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| Natura: | Preprint |
| Pubblicazione: |
2024
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| Soggetti: | |
| Accesso online: | https://arxiv.org/abs/2405.15067 |
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Sommario:
- To promote constructive discussion of controversial topics online, we propose automatic reframing of disagreeing responses to signal receptiveness to a preceding comment. Drawing on research from psychology, communications, and linguistics, we identify six strategies for reframing. We automatically reframe replies to comments according to each strategy, using a Reddit dataset. Through human-centered experiments, we find that the replies generated with our framework are perceived to be significantly more receptive than the original replies and a generic receptiveness baseline. We illustrate how transforming receptiveness, a particular social science construct, into a computational framework, can make LLM generations more aligned with human perceptions. We analyze and discuss the implications of our results, and highlight how a tool based on our framework might be used for more teachable and creative content moderation.