Fairness in AI-Driven Recruitment: Challenges, Metrics, Methods, and Future Directions

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Autori principali: Mujtaba, Dena F., Mahapatra, Nihar R.
Natura: Preprint
Pubblicazione: 2024
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author Mujtaba, Dena F.
Mahapatra, Nihar R.
author_facet Mujtaba, Dena F.
Mahapatra, Nihar R.
contents The recruitment process significantly impacts an organization's performance, productivity, and culture. Traditionally, human resource experts and industrial-organizational psychologists have developed systematic hiring methods, including job advertising, candidate skill assessments, and structured interviews to ensure candidate-organization fit. Recently, recruitment practices have shifted dramatically toward artificial intelligence (AI)-based methods, driven by the need to efficiently manage large applicant pools. However, reliance on AI raises concerns about the amplification and propagation of human biases embedded within hiring algorithms, as empirically demonstrated by biases in candidate ranking systems and automated interview assessments. Consequently, algorithmic fairness has emerged as a critical consideration in AI-driven recruitment, aimed at rigorously addressing and mitigating these biases. This paper systematically reviews biases identified in AI-driven recruitment systems, categorizes fairness metrics and bias mitigation techniques, and highlights auditing approaches used in practice. We emphasize critical gaps and current limitations, proposing future directions to guide researchers and practitioners toward more equitable AI recruitment practices, promoting fair candidate treatment and enhancing organizational outcomes.
format Preprint
id arxiv_https___arxiv_org_abs_2405_19699
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Fairness in AI-Driven Recruitment: Challenges, Metrics, Methods, and Future Directions
Mujtaba, Dena F.
Mahapatra, Nihar R.
Computers and Society
K.4.3; I.2.0; J.4
The recruitment process significantly impacts an organization's performance, productivity, and culture. Traditionally, human resource experts and industrial-organizational psychologists have developed systematic hiring methods, including job advertising, candidate skill assessments, and structured interviews to ensure candidate-organization fit. Recently, recruitment practices have shifted dramatically toward artificial intelligence (AI)-based methods, driven by the need to efficiently manage large applicant pools. However, reliance on AI raises concerns about the amplification and propagation of human biases embedded within hiring algorithms, as empirically demonstrated by biases in candidate ranking systems and automated interview assessments. Consequently, algorithmic fairness has emerged as a critical consideration in AI-driven recruitment, aimed at rigorously addressing and mitigating these biases. This paper systematically reviews biases identified in AI-driven recruitment systems, categorizes fairness metrics and bias mitigation techniques, and highlights auditing approaches used in practice. We emphasize critical gaps and current limitations, proposing future directions to guide researchers and practitioners toward more equitable AI recruitment practices, promoting fair candidate treatment and enhancing organizational outcomes.
title Fairness in AI-Driven Recruitment: Challenges, Metrics, Methods, and Future Directions
topic Computers and Society
K.4.3; I.2.0; J.4
url https://arxiv.org/abs/2405.19699