Toward Conversational Agents with Context and Time Sensitive Long-term Memory

Fuente: arXiv
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Autores principales: Alonso, Nick, Figliolia, Tomás, Ndirango, Anthony, Millidge, Beren
Formato: Preprint
Publicado: 2024
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author Alonso, Nick
Figliolia, Tomás
Ndirango, Anthony
Millidge, Beren
author_facet Alonso, Nick
Figliolia, Tomás
Ndirango, Anthony
Millidge, Beren
contents There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on information retrieval from large databases of texts, like Wikipedia, rather than information from long-form conversations. In this paper, we argue that effective retrieval from long-form conversational data faces two unique problems compared to static database retrieval: 1) time/event-based queries, which requires the model to retrieve information about previous conversations based on time or the order of a conversational event (e.g., the third conversation on Tuesday), and 2) ambiguous queries that require surrounding conversational context to understand. To better develop RAG-based agents that can deal with these challenges, we generate a new dataset of ambiguous and time-based questions that build upon a recent dataset of long-form, simulated conversations, and demonstrate that standard RAG based approaches handle such questions poorly. We then develop a novel retrieval model which combines chained-of-table search methods, standard vector-database retrieval, and a prompting method to disambiguate queries, and demonstrate that this approach substantially improves over current methods at solving these tasks. We believe that this new dataset and more advanced RAG agent can act as a key benchmark and stepping stone towards effective memory augmented conversational agents that can be used in a wide variety of AI applications.
format Preprint
id arxiv_https___arxiv_org_abs_2406_00057
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Toward Conversational Agents with Context and Time Sensitive Long-term Memory
Alonso, Nick
Figliolia, Tomás
Ndirango, Anthony
Millidge, Beren
Computation and Language
Machine Learning
There has recently been growing interest in conversational agents with long-term memory which has led to the rapid development of language models that use retrieval-augmented generation (RAG). Until recently, most work on RAG has focused on information retrieval from large databases of texts, like Wikipedia, rather than information from long-form conversations. In this paper, we argue that effective retrieval from long-form conversational data faces two unique problems compared to static database retrieval: 1) time/event-based queries, which requires the model to retrieve information about previous conversations based on time or the order of a conversational event (e.g., the third conversation on Tuesday), and 2) ambiguous queries that require surrounding conversational context to understand. To better develop RAG-based agents that can deal with these challenges, we generate a new dataset of ambiguous and time-based questions that build upon a recent dataset of long-form, simulated conversations, and demonstrate that standard RAG based approaches handle such questions poorly. We then develop a novel retrieval model which combines chained-of-table search methods, standard vector-database retrieval, and a prompting method to disambiguate queries, and demonstrate that this approach substantially improves over current methods at solving these tasks. We believe that this new dataset and more advanced RAG agent can act as a key benchmark and stepping stone towards effective memory augmented conversational agents that can be used in a wide variety of AI applications.
title Toward Conversational Agents with Context and Time Sensitive Long-term Memory
topic Computation and Language
Machine Learning
url https://arxiv.org/abs/2406.00057