The Task-oriented Queries Benchmark (ToQB)

Fuente: arXiv
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Main Author: Yim, Keun Soo
Format: Preprint
Published: 2024
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author Yim, Keun Soo
author_facet Yim, Keun Soo
contents Task-oriented queries (e.g., one-shot queries to play videos, order food, or call a taxi) are crucial for assessing the quality of virtual assistants, chatbots, and other large language model (LLM)-based services. However, a standard benchmark for task-oriented queries is not yet available, as existing benchmarks in the relevant NLP (Natural Language Processing) fields have primarily focused on task-oriented dialogues. Thus, we present a new methodology for efficiently generating the Task-oriented Queries Benchmark (ToQB) using existing task-oriented dialogue datasets and an LLM service. Our methodology involves formulating the underlying NLP task to summarize the original intent of a speaker in each dialogue, detailing the key steps to perform the devised NLP task using an LLM service, and outlining a framework for automating a major part of the benchmark generation process. Through a case study encompassing three domains (i.e., two single-task domains and one multi-task domain), we demonstrate how to customize the LLM prompts (e.g., omitting system utterances or speaker labels) for those three domains and characterize the generated task-oriented queries. The generated ToQB dataset is made available to the public. We further discuss new domains that can be added to ToQB by community contributors and its practical applications.
format Preprint
id arxiv_https___arxiv_org_abs_2406_02943
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle The Task-oriented Queries Benchmark (ToQB)
Yim, Keun Soo
Information Retrieval
Artificial Intelligence
Computation and Language
Human-Computer Interaction
Neural and Evolutionary Computing
Task-oriented queries (e.g., one-shot queries to play videos, order food, or call a taxi) are crucial for assessing the quality of virtual assistants, chatbots, and other large language model (LLM)-based services. However, a standard benchmark for task-oriented queries is not yet available, as existing benchmarks in the relevant NLP (Natural Language Processing) fields have primarily focused on task-oriented dialogues. Thus, we present a new methodology for efficiently generating the Task-oriented Queries Benchmark (ToQB) using existing task-oriented dialogue datasets and an LLM service. Our methodology involves formulating the underlying NLP task to summarize the original intent of a speaker in each dialogue, detailing the key steps to perform the devised NLP task using an LLM service, and outlining a framework for automating a major part of the benchmark generation process. Through a case study encompassing three domains (i.e., two single-task domains and one multi-task domain), we demonstrate how to customize the LLM prompts (e.g., omitting system utterances or speaker labels) for those three domains and characterize the generated task-oriented queries. The generated ToQB dataset is made available to the public. We further discuss new domains that can be added to ToQB by community contributors and its practical applications.
title The Task-oriented Queries Benchmark (ToQB)
topic Information Retrieval
Artificial Intelligence
Computation and Language
Human-Computer Interaction
Neural and Evolutionary Computing
url https://arxiv.org/abs/2406.02943