Intention and Face in Dialog

Fuente: arXiv
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Autores principales: Soubki, Adil, Rambow, Owen
Formato: Preprint
Publicado: 2024
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author Soubki, Adil
Rambow, Owen
author_facet Soubki, Adil
Rambow, Owen
contents The notion of face described by Brown and Levinson (1987) has been studied in great detail, but a critical aspect of the framework, that which focuses on how intentions mediate the planning of turns which impose upon face, has received far less attention. We present an analysis of three computational systems trained for classifying both intention and politeness, focusing on how the former influences the latter. In politeness theory, agents attend to the desire to have their wants appreciated (positive face), and a complementary desire to act unimpeded and maintain freedom (negative face). Similar to speech acts, utterances can perform so-called face acts which can either raise or threaten the positive or negative face of the speaker or hearer. We begin by using an existing corpus to train a model which classifies face acts, achieving a new SoTA in the process. We then observe that every face act has an underlying intention that motivates it and perform additional experiments integrating dialog act annotations to provide these intentions by proxy. Our analysis finds that dialog acts improve performance on face act detection for minority classes and points to a close relationship between aspects of face and intent.
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id arxiv_https___arxiv_org_abs_2406_04109
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Intention and Face in Dialog
Soubki, Adil
Rambow, Owen
Computation and Language
The notion of face described by Brown and Levinson (1987) has been studied in great detail, but a critical aspect of the framework, that which focuses on how intentions mediate the planning of turns which impose upon face, has received far less attention. We present an analysis of three computational systems trained for classifying both intention and politeness, focusing on how the former influences the latter. In politeness theory, agents attend to the desire to have their wants appreciated (positive face), and a complementary desire to act unimpeded and maintain freedom (negative face). Similar to speech acts, utterances can perform so-called face acts which can either raise or threaten the positive or negative face of the speaker or hearer. We begin by using an existing corpus to train a model which classifies face acts, achieving a new SoTA in the process. We then observe that every face act has an underlying intention that motivates it and perform additional experiments integrating dialog act annotations to provide these intentions by proxy. Our analysis finds that dialog acts improve performance on face act detection for minority classes and points to a close relationship between aspects of face and intent.
title Intention and Face in Dialog
topic Computation and Language
url https://arxiv.org/abs/2406.04109