Process Variant Analysis Across Continuous Features: A Novel Framework

Fuente: arXiv
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Main Authors: Norouzifar, Ali, Rafiei, Majid, Dees, Marcus, van der Aalst, Wil
Format: Preprint
Published: 2024
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author Norouzifar, Ali
Rafiei, Majid
Dees, Marcus
van der Aalst, Wil
author_facet Norouzifar, Ali
Rafiei, Majid
Dees, Marcus
van der Aalst, Wil
contents Extracted event data from information systems often contain a variety of process executions making the data complex and difficult to comprehend. Unlike current research which only identifies the variability over time, we focus on other dimensions that may play a role in the performance of the process. This research addresses the challenge of effectively segmenting cases within operational processes based on continuous features, such as duration of cases, and evaluated risk score of cases, which are often overlooked in traditional process analysis. We present a novel approach employing a sliding window technique combined with the earth mover's distance to detect changes in control flow behavior over continuous dimensions. This approach enables case segmentation, hierarchical merging of similar segments, and pairwise comparison of them, providing a comprehensive perspective on process behavior. We validate our methodology through a real-life case study in collaboration with UWV, the Dutch employee insurance agency, demonstrating its practical applicability. This research contributes to the field by aiding organizations in improving process efficiency, pinpointing abnormal behaviors, and providing valuable inputs for process comparison, and outcome prediction.
format Preprint
id arxiv_https___arxiv_org_abs_2406_04347
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Process Variant Analysis Across Continuous Features: A Novel Framework
Norouzifar, Ali
Rafiei, Majid
Dees, Marcus
van der Aalst, Wil
Software Engineering
Artificial Intelligence
Extracted event data from information systems often contain a variety of process executions making the data complex and difficult to comprehend. Unlike current research which only identifies the variability over time, we focus on other dimensions that may play a role in the performance of the process. This research addresses the challenge of effectively segmenting cases within operational processes based on continuous features, such as duration of cases, and evaluated risk score of cases, which are often overlooked in traditional process analysis. We present a novel approach employing a sliding window technique combined with the earth mover's distance to detect changes in control flow behavior over continuous dimensions. This approach enables case segmentation, hierarchical merging of similar segments, and pairwise comparison of them, providing a comprehensive perspective on process behavior. We validate our methodology through a real-life case study in collaboration with UWV, the Dutch employee insurance agency, demonstrating its practical applicability. This research contributes to the field by aiding organizations in improving process efficiency, pinpointing abnormal behaviors, and providing valuable inputs for process comparison, and outcome prediction.
title Process Variant Analysis Across Continuous Features: A Novel Framework
topic Software Engineering
Artificial Intelligence
url https://arxiv.org/abs/2406.04347