Person Transfer in the Field: Examining Real World Sequential Human-Robot Interaction Between Two Robots
Fuente:
arXiv
Guardado en:
| Autores principales: | , , |
|---|---|
| Formato: | Preprint |
| Publicado: |
2024
|
| Materias: | |
| Acceso en línea: | |
| Etiquetas: |
Agregar Etiqueta
Sin Etiquetas, Sea el primero en etiquetar este registro!
|
| _version_ | 1866916282603929600 |
|---|---|
| author | Tan, Xiang Zhi Carter, Elizabeth J. Steinfeld, Aaron |
| author_facet | Tan, Xiang Zhi Carter, Elizabeth J. Steinfeld, Aaron |
| contents | With more robots being deployed in the world, users will likely interact with multiple robots sequentially when receiving services. In this paper, we describe an exploratory field study in which unsuspecting participants experienced a ``person transfer'' -- a scenario in which they first interacted with one stationary robot before another mobile robot joined to complete the interaction. In our 7-hour study spanning 4 days, we recorded 18 instances of person transfers with 40+ individuals. We also interviewed 11 participants after the interaction to further understand their experience. We used the recorded video and interview data to extract interesting insights about in-the-field sequential human-robot interaction, such as mobile robot handovers, trust in person transfer, and the importance of the robots' positions. Our findings expose pitfalls and present important factors to consider when designing sequential human-robot interaction. |
| format | Preprint |
| id |
arxiv_https___arxiv_org_abs_2406_06904 |
| institution | arXiv |
| publishDate | 2024 |
| record_format | arxiv |
| spellingShingle | Person Transfer in the Field: Examining Real World Sequential Human-Robot Interaction Between Two Robots Tan, Xiang Zhi Carter, Elizabeth J. Steinfeld, Aaron Robotics Human-Computer Interaction With more robots being deployed in the world, users will likely interact with multiple robots sequentially when receiving services. In this paper, we describe an exploratory field study in which unsuspecting participants experienced a ``person transfer'' -- a scenario in which they first interacted with one stationary robot before another mobile robot joined to complete the interaction. In our 7-hour study spanning 4 days, we recorded 18 instances of person transfers with 40+ individuals. We also interviewed 11 participants after the interaction to further understand their experience. We used the recorded video and interview data to extract interesting insights about in-the-field sequential human-robot interaction, such as mobile robot handovers, trust in person transfer, and the importance of the robots' positions. Our findings expose pitfalls and present important factors to consider when designing sequential human-robot interaction. |
| title | Person Transfer in the Field: Examining Real World Sequential Human-Robot Interaction Between Two Robots |
| topic | Robotics Human-Computer Interaction |
| url | https://arxiv.org/abs/2406.06904 |