Exploring Safety-Utility Trade-Offs in Personalized Language Models

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Main Authors: Vijjini, Anvesh Rao, Chowdhury, Somnath Basu Roy, Chaturvedi, Snigdha
Format: Preprint
Published: 2024
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author Vijjini, Anvesh Rao
Chowdhury, Somnath Basu Roy
Chaturvedi, Snigdha
author_facet Vijjini, Anvesh Rao
Chowdhury, Somnath Basu Roy
Chaturvedi, Snigdha
contents As large language models (LLMs) become increasingly integrated into daily applications, it is essential to ensure they operate fairly across diverse user demographics. In this work, we show that LLMs suffer from personalization bias, where their performance is impacted when they are personalized to a user's identity. We quantify personalization bias by evaluating the performance of LLMs along two axes - safety and utility. We measure safety by examining how benign LLM responses are to unsafe prompts with and without personalization. We measure utility by evaluating the LLM's performance on various tasks, including general knowledge, mathematical abilities, programming, and reasoning skills. We find that various LLMs, ranging from open-source models like Llama (Touvron et al., 2023) and Mistral (Jiang et al., 2023) to API-based ones like GPT-3.5 and GPT-4o (Ouyang et al., 2022), exhibit significant variance in performance in terms of safety-utility trade-offs depending on the user's identity. Finally, we discuss several strategies to mitigate personalization bias using preference tuning and prompt-based defenses.
format Preprint
id arxiv_https___arxiv_org_abs_2406_11107
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Exploring Safety-Utility Trade-Offs in Personalized Language Models
Vijjini, Anvesh Rao
Chowdhury, Somnath Basu Roy
Chaturvedi, Snigdha
Computation and Language
As large language models (LLMs) become increasingly integrated into daily applications, it is essential to ensure they operate fairly across diverse user demographics. In this work, we show that LLMs suffer from personalization bias, where their performance is impacted when they are personalized to a user's identity. We quantify personalization bias by evaluating the performance of LLMs along two axes - safety and utility. We measure safety by examining how benign LLM responses are to unsafe prompts with and without personalization. We measure utility by evaluating the LLM's performance on various tasks, including general knowledge, mathematical abilities, programming, and reasoning skills. We find that various LLMs, ranging from open-source models like Llama (Touvron et al., 2023) and Mistral (Jiang et al., 2023) to API-based ones like GPT-3.5 and GPT-4o (Ouyang et al., 2022), exhibit significant variance in performance in terms of safety-utility trade-offs depending on the user's identity. Finally, we discuss several strategies to mitigate personalization bias using preference tuning and prompt-based defenses.
title Exploring Safety-Utility Trade-Offs in Personalized Language Models
topic Computation and Language
url https://arxiv.org/abs/2406.11107