A Survey of AIOps for Failure Management in the Era of Large Language Models

Fuente: arXiv
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Autori principali: Zhang, Lingzhe, Jia, Tong, Jia, Mengxi, Wu, Yifan, Liu, Aiwei, Yang, Yong, Wu, Zhonghai, Hu, Xuming, Yu, Philip S., Li, Ying
Natura: Preprint
Pubblicazione: 2024
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author Zhang, Lingzhe
Jia, Tong
Jia, Mengxi
Wu, Yifan
Liu, Aiwei
Yang, Yong
Wu, Zhonghai
Hu, Xuming
Yu, Philip S.
Li, Ying
author_facet Zhang, Lingzhe
Jia, Tong
Jia, Mengxi
Wu, Yifan
Liu, Aiwei
Yang, Yong
Wu, Zhonghai
Hu, Xuming
Yu, Philip S.
Li, Ying
contents As software systems grow increasingly intricate, Artificial Intelligence for IT Operations (AIOps) methods have been widely used in software system failure management to ensure the high availability and reliability of large-scale distributed software systems. However, these methods still face several challenges, such as lack of cross-platform generality and cross-task flexibility. Fortunately, recent advancements in large language models (LLMs) can significantly address these challenges, and many approaches have already been proposed to explore this field. However, there is currently no comprehensive survey that discusses the differences between LLM-based AIOps and traditional AIOps methods. Therefore, this paper presents a comprehensive survey of AIOps technology for failure management in the LLM era. It includes a detailed definition of AIOps tasks for failure management, the data sources for AIOps, and the LLM-based approaches adopted for AIOps. Additionally, this survey explores the AIOps subtasks, the specific LLM-based approaches suitable for different AIOps subtasks, and the challenges and future directions of the domain, aiming to further its development and application.
format Preprint
id arxiv_https___arxiv_org_abs_2406_11213
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle A Survey of AIOps for Failure Management in the Era of Large Language Models
Zhang, Lingzhe
Jia, Tong
Jia, Mengxi
Wu, Yifan
Liu, Aiwei
Yang, Yong
Wu, Zhonghai
Hu, Xuming
Yu, Philip S.
Li, Ying
Software Engineering
As software systems grow increasingly intricate, Artificial Intelligence for IT Operations (AIOps) methods have been widely used in software system failure management to ensure the high availability and reliability of large-scale distributed software systems. However, these methods still face several challenges, such as lack of cross-platform generality and cross-task flexibility. Fortunately, recent advancements in large language models (LLMs) can significantly address these challenges, and many approaches have already been proposed to explore this field. However, there is currently no comprehensive survey that discusses the differences between LLM-based AIOps and traditional AIOps methods. Therefore, this paper presents a comprehensive survey of AIOps technology for failure management in the LLM era. It includes a detailed definition of AIOps tasks for failure management, the data sources for AIOps, and the LLM-based approaches adopted for AIOps. Additionally, this survey explores the AIOps subtasks, the specific LLM-based approaches suitable for different AIOps subtasks, and the challenges and future directions of the domain, aiming to further its development and application.
title A Survey of AIOps for Failure Management in the Era of Large Language Models
topic Software Engineering
url https://arxiv.org/abs/2406.11213