Designing Interactions With Shared AVs in Complex Urban Mobility Scenarios

Fuente: arXiv
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Hauptverfasser: Hoggenmueller, Marius, Tomitsch, Martin, Worrall, Stewart
Format: Preprint
Veröffentlicht: 2024
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author Hoggenmueller, Marius
Tomitsch, Martin
Worrall, Stewart
author_facet Hoggenmueller, Marius
Tomitsch, Martin
Worrall, Stewart
contents In this article, we report on the design and evaluation of an external human-machine interface (eHMI) for a real autonomous vehicle (AV), developed to operate as a shared transport pod in a pedestrianized urban space. We present insights about our human-centered design process, which included testing initial concepts through a tangible toolkit and evaluating 360-degree recordings of a staged pick-up scenario in virtual reality. Our results indicate that in complex mobility scenarios, participants filter for critical eHMI messages; further, we found that implicit cues (i.e., pick-up manoeuvre and proximity to the rider) influence participants' experience and trust, while at the same time more explicit interaction modes are desired. This highlights the importance of considering interactions with shared AVs as a service more holistically, in order to develop knowledge about AV-pedestrian interactions in complex mobility scenarios that complements more targeted eHMI evaluations.
format Preprint
id arxiv_https___arxiv_org_abs_2406_12181
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Designing Interactions With Shared AVs in Complex Urban Mobility Scenarios
Hoggenmueller, Marius
Tomitsch, Martin
Worrall, Stewart
Human-Computer Interaction
In this article, we report on the design and evaluation of an external human-machine interface (eHMI) for a real autonomous vehicle (AV), developed to operate as a shared transport pod in a pedestrianized urban space. We present insights about our human-centered design process, which included testing initial concepts through a tangible toolkit and evaluating 360-degree recordings of a staged pick-up scenario in virtual reality. Our results indicate that in complex mobility scenarios, participants filter for critical eHMI messages; further, we found that implicit cues (i.e., pick-up manoeuvre and proximity to the rider) influence participants' experience and trust, while at the same time more explicit interaction modes are desired. This highlights the importance of considering interactions with shared AVs as a service more holistically, in order to develop knowledge about AV-pedestrian interactions in complex mobility scenarios that complements more targeted eHMI evaluations.
title Designing Interactions With Shared AVs in Complex Urban Mobility Scenarios
topic Human-Computer Interaction
url https://arxiv.org/abs/2406.12181