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Main Authors: Foroutani, Saman, Fahimian, Nasim, Jalalinejad, Reyhaneh, Hezarkhani, Morteza, Mahmoudi, Samaneh, Gharleghi, Behrooz
Format: Preprint
Published: 2024
Subjects:
Online Access:https://arxiv.org/abs/2406.12345
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author Foroutani, Saman
Fahimian, Nasim
Jalalinejad, Reyhaneh
Hezarkhani, Morteza
Mahmoudi, Samaneh
Gharleghi, Behrooz
author_facet Foroutani, Saman
Fahimian, Nasim
Jalalinejad, Reyhaneh
Hezarkhani, Morteza
Mahmoudi, Samaneh
Gharleghi, Behrooz
contents Optimal information and knowledge management is crucial for organizations to achieve their objectives efficiently. As a rare and valuable resource, effective knowledge management provides a strategic advantage and has become a key determinant of organizational success. The study aims to identify critical success and failure factors for implementing knowledge management systems in government organizations. This research employs a descriptive survey methodology, collecting data through random interviews and questionnaires. The study highlights the critical success factors for knowledge management systems in government organizations, including cooperation, an open atmosphere, staff training, creativity and innovation, removal of organizational constraints, reward policies, role modeling, and focus. Conversely, failure to consider formality, staff participation, collaboration technologies, network and hardware infrastructure, complexity, IT staff, and trust can pose significant obstacles to successful implementation.
format Preprint
id arxiv_https___arxiv_org_abs_2406_12345
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Navigating Knowledge Management Implementation Success in Government Organizations: A type-2 fuzzy approach
Foroutani, Saman
Fahimian, Nasim
Jalalinejad, Reyhaneh
Hezarkhani, Morteza
Mahmoudi, Samaneh
Gharleghi, Behrooz
Computers and Society
Artificial Intelligence
Optimal information and knowledge management is crucial for organizations to achieve their objectives efficiently. As a rare and valuable resource, effective knowledge management provides a strategic advantage and has become a key determinant of organizational success. The study aims to identify critical success and failure factors for implementing knowledge management systems in government organizations. This research employs a descriptive survey methodology, collecting data through random interviews and questionnaires. The study highlights the critical success factors for knowledge management systems in government organizations, including cooperation, an open atmosphere, staff training, creativity and innovation, removal of organizational constraints, reward policies, role modeling, and focus. Conversely, failure to consider formality, staff participation, collaboration technologies, network and hardware infrastructure, complexity, IT staff, and trust can pose significant obstacles to successful implementation.
title Navigating Knowledge Management Implementation Success in Government Organizations: A type-2 fuzzy approach
topic Computers and Society
Artificial Intelligence
url https://arxiv.org/abs/2406.12345