EDEN: Empathetic Dialogues for English learning

Fuente: arXiv
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Main Authors: Siyan, Li, Shao, Teresa, Yu, Zhou, Hirschberg, Julia
Format: Preprint
Published: 2024
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author Siyan, Li
Shao, Teresa
Yu, Zhou
Hirschberg, Julia
author_facet Siyan, Li
Shao, Teresa
Yu, Zhou
Hirschberg, Julia
contents Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning success. Recent work establishes that as students perceive their English teachers to be more supportive, their grit improves. Hypothesizing that the same pattern applies to English-teaching chatbots, we create EDEN, a robust open-domain chatbot for spoken conversation practice that provides empathetic feedback. To construct EDEN, we first train a specialized spoken utterance grammar correction model and a high-quality social chit-chat conversation model. We then conduct a preliminary user study with a variety of strategies for empathetic feedback. Our experiment suggests that using adaptive empathetic feedback leads to higher perceived affective support. Furthermore, elements of perceived affective support positively correlate with student grit.
format Preprint
id arxiv_https___arxiv_org_abs_2406_17982
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle EDEN: Empathetic Dialogues for English learning
Siyan, Li
Shao, Teresa
Yu, Zhou
Hirschberg, Julia
Computation and Language
Dialogue systems have been used as conversation partners in English learning, but few have studied whether these systems improve learning outcomes. Student passion and perseverance, or grit, has been associated with language learning success. Recent work establishes that as students perceive their English teachers to be more supportive, their grit improves. Hypothesizing that the same pattern applies to English-teaching chatbots, we create EDEN, a robust open-domain chatbot for spoken conversation practice that provides empathetic feedback. To construct EDEN, we first train a specialized spoken utterance grammar correction model and a high-quality social chit-chat conversation model. We then conduct a preliminary user study with a variety of strategies for empathetic feedback. Our experiment suggests that using adaptive empathetic feedback leads to higher perceived affective support. Furthermore, elements of perceived affective support positively correlate with student grit.
title EDEN: Empathetic Dialogues for English learning
topic Computation and Language
url https://arxiv.org/abs/2406.17982