Natural Language but Omitted? On the Ineffectiveness of Large Language Models' privacy policy from End-users' Perspective

Fuente: arXiv
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Autori principali: Zhang, Shuning, Xing, Haobin, Yi, Xin, Li, Hewu
Natura: Preprint
Pubblicazione: 2024
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author Zhang, Shuning
Xing, Haobin
Yi, Xin
Li, Hewu
author_facet Zhang, Shuning
Xing, Haobin
Yi, Xin
Li, Hewu
contents LLMs driven products were increasingly prevalent in our daily lives, With a natural language based interaction style, people may potentially leak their personal private information. Thus, privacy policy and user agreement played an important role in regulating and alerting people. However, there lacked the work examining the reading of LLM's privacy policy. Thus, we conducted the first user study to let participants read the privacy policy and user agreement with two different styles (a cursory and detailed style). We found users lack important information upon cursory reading and even detailed reading. Besides, their privacy concerns was not solved even upon detailed reading. We provided four design implications based on the findings.
format Preprint
id arxiv_https___arxiv_org_abs_2406_18100
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Natural Language but Omitted? On the Ineffectiveness of Large Language Models' privacy policy from End-users' Perspective
Zhang, Shuning
Xing, Haobin
Yi, Xin
Li, Hewu
Human-Computer Interaction
LLMs driven products were increasingly prevalent in our daily lives, With a natural language based interaction style, people may potentially leak their personal private information. Thus, privacy policy and user agreement played an important role in regulating and alerting people. However, there lacked the work examining the reading of LLM's privacy policy. Thus, we conducted the first user study to let participants read the privacy policy and user agreement with two different styles (a cursory and detailed style). We found users lack important information upon cursory reading and even detailed reading. Besides, their privacy concerns was not solved even upon detailed reading. We provided four design implications based on the findings.
title Natural Language but Omitted? On the Ineffectiveness of Large Language Models' privacy policy from End-users' Perspective
topic Human-Computer Interaction
url https://arxiv.org/abs/2406.18100