Unicorns Do Not Exist: Employing and Appreciating Community Managers in Open Source

Fuente: arXiv
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Autori principali: Sonabend, Raphael, Carnegie, Anna, Steele, Anne Lee, Nugent, Marie, Sharan, Malvika
Natura: Preprint
Pubblicazione: 2024
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author Sonabend, Raphael
Carnegie, Anna
Steele, Anne Lee
Nugent, Marie
Sharan, Malvika
author_facet Sonabend, Raphael
Carnegie, Anna
Steele, Anne Lee
Nugent, Marie
Sharan, Malvika
contents Open-source software is released under an open-source licence, which means the software can be shared, adapted, and reshared without prejudice. In the context of open-source software, community managers manage the communities that contribute to the development and upkeep of open-source tools. Despite playing a crucial role in maintaining open-source software, community managers are often overlooked. In this paper we look at why this happens and the troubling future we are heading towards if this trend continues. Namely if community managers are driven to focus on corporate needs and become conflicted with the communities they are meant to be managing. We suggest methods to overcome this by stressing the need for the specialisation of roles and by advocating for transparent metrics that highlight the real work of the community manager. Following these guidelines can allow this vital role to be treated with the transparency and respect that it deserves, alongside more traditional roles including software developers and engineers.
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id arxiv_https___arxiv_org_abs_2407_00345
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Unicorns Do Not Exist: Employing and Appreciating Community Managers in Open Source
Sonabend, Raphael
Carnegie, Anna
Steele, Anne Lee
Nugent, Marie
Sharan, Malvika
Software Engineering
Open-source software is released under an open-source licence, which means the software can be shared, adapted, and reshared without prejudice. In the context of open-source software, community managers manage the communities that contribute to the development and upkeep of open-source tools. Despite playing a crucial role in maintaining open-source software, community managers are often overlooked. In this paper we look at why this happens and the troubling future we are heading towards if this trend continues. Namely if community managers are driven to focus on corporate needs and become conflicted with the communities they are meant to be managing. We suggest methods to overcome this by stressing the need for the specialisation of roles and by advocating for transparent metrics that highlight the real work of the community manager. Following these guidelines can allow this vital role to be treated with the transparency and respect that it deserves, alongside more traditional roles including software developers and engineers.
title Unicorns Do Not Exist: Employing and Appreciating Community Managers in Open Source
topic Software Engineering
url https://arxiv.org/abs/2407.00345