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Hauptverfasser: Berger, Alain Claude Hervé, Boblet, Sébastien, Cartié, Thierry, Cotton, Jean-Pierre, Vexler, François
Format: Preprint
Veröffentlicht: 2024
Schlagworte:
Online-Zugang:https://arxiv.org/abs/2407.05714
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author Berger, Alain Claude Hervé
Boblet, Sébastien
Cartié, Thierry
Cotton, Jean-Pierre
Vexler, François
author_facet Berger, Alain Claude Hervé
Boblet, Sébastien
Cartié, Thierry
Cotton, Jean-Pierre
Vexler, François
contents How can technical advice on operating experience feedback be managed efficiently in an organization that has never used knowledge engineering techniques and methods? This article explains how an industrial company in the nuclear and defense sectors adopted such an approach, adapted to its "TA KM" organizational context and falls within the ISO30401 framework, to build a complete system with a "SARBACANES" application to support its business processes and perpetuate its know-how and expertise in a knowledge base. Over and above the classic transfer of knowledge between experts and business specialists, SARBACANES also reveals the ability of this type of engineering to deliver multi-functional operation. Modeling was accelerated by the use of a tool adapted to this type of operation: the Ardans Knowledge Maker platform.
format Preprint
id arxiv_https___arxiv_org_abs_2407_05714
institution arXiv
publishDate 2024
record_format arxiv
spellingShingle Implementing a hybrid approach in a knowledge engineering process to manage technical advice relating to feedback from the operation of complex sensitive equipment
Berger, Alain Claude Hervé
Boblet, Sébastien
Cartié, Thierry
Cotton, Jean-Pierre
Vexler, François
Artificial Intelligence
How can technical advice on operating experience feedback be managed efficiently in an organization that has never used knowledge engineering techniques and methods? This article explains how an industrial company in the nuclear and defense sectors adopted such an approach, adapted to its "TA KM" organizational context and falls within the ISO30401 framework, to build a complete system with a "SARBACANES" application to support its business processes and perpetuate its know-how and expertise in a knowledge base. Over and above the classic transfer of knowledge between experts and business specialists, SARBACANES also reveals the ability of this type of engineering to deliver multi-functional operation. Modeling was accelerated by the use of a tool adapted to this type of operation: the Ardans Knowledge Maker platform.
title Implementing a hybrid approach in a knowledge engineering process to manage technical advice relating to feedback from the operation of complex sensitive equipment
topic Artificial Intelligence
url https://arxiv.org/abs/2407.05714