Galimzianov, D., & Vyshegorodtsev, V. (2024). Text-Based Detection of On-Hold Scripts in Contact Center Calls.
Chicago Style (17th ed.) CitationGalimzianov, Dmitrii, and Viacheslav Vyshegorodtsev. Text-Based Detection of On-Hold Scripts in Contact Center Calls. 2024.
MLA (9th ed.) CitationGalimzianov, Dmitrii, and Viacheslav Vyshegorodtsev. Text-Based Detection of On-Hold Scripts in Contact Center Calls. 2024.
Warning: These citations may not always be 100% accurate.